Error to install VirtIO on Windows Server 2016 Standard

  • 16 February 2019
  • 4 replies

Userlevel 1
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I tryed to run xtract but I'm facing a problem to install the VirtIO tools. Using the automatic script on xtract it's end with the error: "ExitCode: '1603'". If I try to install VirtIO manually the show this message "ended prematurely because of an error. Your system has not been modified". Creating a verbose log file, from the installation, I see some errors like this:
MSI (c) (08:18) [22:06:00:591]: Package to be registered: 'Nutanix-VirtIO-1.1.3.msi'
MSI (c) (08:18) [22:06:00:591]: Note: 1: 2205 2: 3: Error
MSI (c) (08:18) [22:06:00:591]: Note: 1: 2262 2: AdminProperties 3: -2147287038
Action start 22:06:00: PrepareDlg.
MSI (c) (08:50) [22:06:00:623]: Note: 1: 2205 2: 3: Error
MSI (c) (08:50) [22:06:00:623]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2898
Info 2898.For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
MSI (c) (08:50) [22:06:00:623]: Note: 1: 2205 2: 3: Error
MSI (c) (08:50) [22:06:00:623]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2898

without any another information that I can identify the reason..
I'm trying to convert from a ESXi 6.5 into AOS and VirtIO version 1.1.3.

Thx for any support or idea.

Best answer by Anibal Ulisses 19 February 2019, 00:50

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4 replies

Userlevel 2
Badge +3
Check out this web-site on resolving the 1603 (lots of possibilities, sorry)

Also, make sure the service account has sufficient privs and the msi has not been altered (going thru A/V has done this to me).

Good luck!
Userlevel 1
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Hi, this solution doesn't solve the problem.
Its related with the digital driver signature.. with this off it's possible to install the virtio and migrate the machine..
Userlevel 2
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Excellent. Thanks for letting the community know!
Userlevel 1
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To help all, thiis steps solved the problem and Works fine for me (2 VM Win 2016 migrated to Nutanix/AHV) this commands enable the unsigned driver installation:

Installing VirtIO drivers fails during migration with Exit Code 1603. This workaround will allow the migration to complete.
Fix can be found in the external Microsoft KB:
The steps are:
Open the console to the VM
Open a cmd prompt as administrator
Enter the command: bcdedit /set testsigning on
Restart the VM
Verify that you can install the VirtIO 1.1.3 driver