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Remote Site vStore Mapping not accessible

  • 22 March 2018
  • 6 replies
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After a failed upgrade that resulted in a failed node, we reinstalled the node and added it as a remote site so we could migrate to it and reinstall the other nodes.

When I added the site on the old cluster it works as expected, but on the reinstalled node I cant add any vStore Mappings and are instead greeted with this message "Remote Datastores are either not configured or not accessible."

When I run ncli> remote-site list on the reinstalled node I get:
Status : unreachable
and on the old cluster:
Status : relationship established

Is there any log output/command that could help me troubleshoot this further?
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Best answer by JFuller 17 April 2018, 05:08

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6 replies

Userlevel 4
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@nicke94

Is there any firewall in between these clusters?
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@sandeepmp No there is nothing that are blocking the traffic between the clusters. I can successfully create the network mappings on both sites so its only the Vstore mappings that are failing on the new cluster.
Userlevel 1
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I'm having the same problem. I even tried removing the remote site to readd it but I'm being told "Error: Deletion of the remote site is currently not supported from Prism. Contact Nutanix support for further assistance." I get that even if I try with ncli.
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Now this i getting silly, I span up another temporary cluster and its having the same problem. I can create the network mappings so the clusters are able to talk to each other but I am are greeted with the same message about the Remote Datastores.
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I fixed this by using ncli:

ncli> remote-site rm name="NTNX02" force=true
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And to add some detail:

My above reply is the solution for the "Error: Deletion of the remote site is currently not supported from Prism" issue. After deleting the sites from ncli I was able to create new Remote Sites with Vstore and Network mappings without issue.