Error launching Files console (v4.0.2) Response status: 2

  • 18 May 2022
  • 4 replies


When I try to open the Files console, I can see the following error: 

Actually I don’t know why the url is 

I think it stopped working after upgrade Files to v4.

Thank you.


Best answer by mmcghee 22 June 2022, 20:55

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Hi I Have same problem… Any Fix ?

Hi everyone, I have the same problem after a new installation of Files Yesterday everything went smoothly but today the console no longer works. I have already stopped and started Files but unfortunately did not bring much. 

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This may be related to a known issue when launching into PE from PC (and then the Files console.)  If you go directly to PE and the Files console works, please contact support and reference internal KB 12426. They should be able to help.   

Thank you for the answer. That was exactly my problem and now it works again.