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Error launching Files console (v4.0.2) Response status: 2

  • May 18, 2022 10:44 AM UTC
  • 4 replies
  • 1776 views

dpedrajas

Hi, 

When I try to open the Files console, I can see the following error: 

Actually I don’t know why the url is 127.0.0.1. 

I think it stopped working after upgrade Files to v4.

Thank you.

Best answer by mmcghee

This may be related to a known issue when launching into PE from PC (and then the Files console.)  If you go directly to PE and the Files console works, please contact support and reference internal KB 12426. They should be able to help.   

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4 replies

  • Voyager
  • Jun 21, 2022 6:59 PM UTC

Hi I Have same problem… Any Fix ?


Puyan
  • Voyager
  • Jun 22, 2022 9:06 AM UTC

Hi everyone, I have the same problem after a new installation of Files 4.1.0.1. Yesterday everything went smoothly but today the console no longer works. I have already stopped and started Files but unfortunately did not bring much. 


mmcghee
Nutanix Employee
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  • Nutanix Employee
  • Answer
  • Jun 22, 2022 6:55 PM UTC

This may be related to a known issue when launching into PE from PC (and then the Files console.)  If you go directly to PE and the Files console works, please contact support and reference internal KB 12426. They should be able to help.   


Puyan
  • Voyager
  • Jun 23, 2022 6:06 AM UTC

Thank you for the answer. That was exactly my problem and now it works again.