I am an engineer with a security software vendor. We have a mutual customer that seems be experiencing system hangs on their vms in use on their Nutanix Acropolis platform. Admittedly I am not very familar with Nutanix as I mostly work with Vmware. These hangs are reportedly occurring after they upgraded our security product.
Vmware has a process where we can create snapshot files and convert them into a memory dump file. This is helpful for our troubleshooting effort when normally you cannot take any action within the vm image to force a dump.
I am trying to find out if the Nutanix Acropolis infrastraucture has any comparable capability. I will be suggesting that our mutual customer reach out to you as well, but am trying to inverstigate capability in parallel.
Your assistance and advisement is welcome.