Replies posted by Arun Vijapur

29 Replies

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BrianNormanVoyager
asked in Sizer Configuration Estimator

Dell XC not appearing in sizer for intentional reasons? Clarification needed

Hi Brian,We would need your email ID to resolve this issue. Can you please provide your email address or email us at sizerhelp@nutanix.com?Thanks,Arun

3
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Nutanix Employee
6 months ago
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itg_sgedl00604-58313Adventurer
asked in Sizer Configuration Estimator

Can't create DX360 Gen11 scinario with 4401Y CPU & SAS SSD

Adding HPE DX platform PM to help here. koushik.mukherjee@nutanix.com 

2
I
7 months ago
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takhagiVoyager
asked in Sizer Configuration Estimator

RPO is in days, but falls under the 6 hour RPO check

Hello Takhagi,Looks like a bug, I can see that with daily snapshot the hourly RPO are coming into play. Will ask engineering to look into this and provide an ETA.cc: @Parvinder Thanks,Arun

4
Moustafa Hindawi
10 months ago
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Luiz EduardoAdventurer
asked in Sizer Configuration Estimator

Collector: Questions on vCPU/CPU calculation and calculated CPU count

@Luiz Eduardo can you please share the Sizer scenario and the RVTools output to sizer@nutanix.com

5
L
1 year ago
Danilo Lara
Danilo LaraWayfarer
asked in Sizer Configuration Estimator

Nutanix Collector 4 Error with Hyper-V

Hi,Have you tried using the latest version of Collector - 4.3? You can find them here - https://portal.nutanix.com/page/products?product=collectorThe latest version also supports CLI mode. Thanks,Arun Vijapur

4
E
1 year ago
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JAFVVoyager
asked in Sizer Configuration Estimator

Not Possible to Access to Basic Configurations

Thanks, Juan. Someone from the team will look and get back to you.

6
J
1 year ago
J
JAFVVoyager
asked in Sizer Configuration Estimator

Not Possible to Access to Basic Configurations

Hello JAFV,That should not be the case. Advanced users should have access to all scenarios. Are you able to see “B” next to scenario names in the “My Scenarios” list view? “A” stands for advanced and “B” stands for basic.If not, can you please share your Sizer registered email id? @Parvinder can someone take a look at this? Thanks,Arun Vijapur

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J
1 year ago
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hackeronennScout
asked in Sizer Configuration Estimator

Sharing is not allowed with a prospect user

Hello Kackeronenn,You can share your sizing only with users who are registered users of Sizer. Please request the new user to sign up using the button seen on login page - https://sizer.nutanix.com/ Thanks,Arun Vijapur

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A
Nutanix Employee
1 year ago
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AmrHafezVoyager
asked in Sizer Configuration Estimator

Issue for adding Deal registration approval ID to Nutanix Scenario

Hi Amr, is the issue resolved or still seeing “Internal Server Error”?

5
A
Nutanix Employee
1 year ago
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AmrHafezVoyager
asked in Sizer Configuration Estimator

Issue for adding Deal registration approval ID to Nutanix Scenario

Hello Amr Hafez, There are two deal reg IDs associated with the opportunity. The expired deal reg ID was marked as primary on the opportunity and hence the failure.I just got an email from concerned team that the new deal reg ID is marked as primary, can you give a try now and see if it works?Regards,Arun Vijapur

5
A
Nutanix Employee
1 year ago
Danilo Lara
Danilo LaraWayfarer
asked in Sizer Configuration Estimator

Nutanix Collector 4 Error with Hyper-V

Hi Danilo,It would be great if you can fill up the form for further troubleshooting - https://forms.gle/FxfRRcCEfyyo6dBFAOnce the form is submitted someone will get back to you. You can also refer to the FAQs here - Collector FAQ pageA few Collector Videos available on YouTube if you need a quick overview.Thanks,Arun

4
E
1 year ago
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Sami TurunenAdventurer
asked in Sizer Configuration Estimator

Sizer: "Powered On" & "Performance" Options Combined Does not Work

Responded to your email after analyzing the data. The problem was that one of the VM was reported as Powered OFF but Sizer saw CPU being used and hence there was an error message. As said earlier, we could take two paths:To consider the CPU usage of that VM - Change the power state of the VM reporting CPU usage from poweredOn to poweredOff in vInfo sheet OR To ignore the CPU usage of that VM - Clear the CPU utilization value of that VM under the vCPU sheetWe went ahead with option 1 and were able to import the data in Sizer with “Powered ON only” and “95th Percentile performance” data. Let us know if you need any further clarification. 

6
A
Nutanix Employee
2 years ago
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Sami TurunenAdventurer
asked in Sizer Configuration Estimator

Sizer: "Powered On" & "Performance" Options Combined Does not Work

If you requested to Size both “powered ON” & “powered OFF” VMs, it should not ignore the “powered OFF” VMs. Do you mind sharing the XLSX file or the Collector zip file with us so that we can check why the “powered OFF” VMs are being skipped? You can share the file with Sizer Help <sizerhelp@nutanix.com> to assist you further. 

6
A
Nutanix Employee
2 years ago
S
Sami TurunenAdventurer
asked in Sizer Configuration Estimator

Sizer: "Powered On" & "Performance" Options Combined Does not Work

Hello @Sami Turunen Thank you for reaching out for help. The error message is correct - powered off VMs can report CPU utilization. How and Why? - The VMs are turned off while Collector gathers the data but these VMs may have been running in the past 7 days for which Collector gathers performance data. This is quite common in VDI use cases. For more details please go through this help page which explains the scenario in detail - Exporting Collector Data to SizerNow, how do you get past this error? You have a couple of optionsDo you want to Size for the powered OFF VMs which reported CPU utilization?If the answer is yes, please use “Bulk Change” functionality in Collector Portal and turn the VMs that have reported CPU utilization and then try exporting to Sizer. Do you want to ignore the powered OFF VMs for sizing?If you wish to ignore the powered OFF VMs which report CPU utilization values, you need to clear the CPU values gathered by Collector for those respective VMs. Unfortunately,

6
A
Nutanix Employee
2 years ago
T
ting yueExplorer
asked in Sizer Configuration Estimator

Collection portal VM Name is garbled 

Hi, sorry for the inconvenience. This is a known issue, we will soon add support for non English character sets. 

1
A
Nutanix Employee
2 years ago
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jharm73Voyager
asked in Sizer Configuration Estimator

Nutanix Collector runs but has no data

Hi @jharm73Nutanix Collector issues are dependent on the environment where it is run. We would need more information to help you. Here is the Google Form to Report Issues - https://forms.gle/FxfRRcCEfyyo6dBFAOther resources:Frequently asked Collector questions - Collector FAQ Collector Videos available on YouTubeDownload URLsPublic URL: Collector Download Link for ProspectsMyNutanix URL: Collector Download Link for MyNutanix UsersThanks,Arun Vijapur

1
A
Nutanix Employee
2 years ago
K
kkrisselPathfinder
asked in Sizer Configuration Estimator

Nutanix Collector failed to login

Hello @kkrissel,Nutanix Collector issues are very much dependent on the environment where it is run. We would need more information to help you. Here is the Google Form to Report Issues - https://forms.gle/FxfRRcCEfyyo6dBFAOther resources:Frequently asked Collector questions - Collector FAQ Collector Videos available on YouTubeDownload URLsPublic URL: Collector Download Link for ProspectsMyNutanix URL: Collector Download Link for MyNutanix UsersThanks,Arun Vijapur

1
A
Nutanix Employee
2 years ago
A
AWatkinsVoyager
asked in Sizer Configuration Estimator

Hyper-V Collector output causing error on import

@AWatkins alternatively, if you are using Collector Portal, you can export the Collector Project  to Sizer.You can report issues in Collector via this Google Form - https://forms.gle/FxfRRcCEfyyo6dBFAOther useful resources: Collector FAQ pageCollector Videos available on YouTubeThanks,Arun

2
A
Nutanix Employee
2 years ago
StuB
StuBTrailblazer
asked in Sizer Configuration Estimator

Sizer issues today?

Hi @StuB The issue is now resolved and Sizer should be working as expected. Thank you for your patience and let us know if you are still facing the problem.

4
A
Nutanix Employee
2 years ago
StuB
StuBTrailblazer
asked in Sizer Configuration Estimator

Sizer issues today?

Hi @StuB We are in touch with Akamai team, we will keep you posted. Apologies for the inconvenience caused.

4
A
Nutanix Employee
2 years ago
StuB
StuBTrailblazer
asked in Sizer Configuration Estimator

Sizer issues today?

There was an issue with Akamai WAF , and Sizer was not able to list scenarios. Akamai has provided some workaround. But we are experiencing the issue intermittently, can you please try refreshing or retrying?

4
A
Nutanix Employee
2 years ago
A
Aki ShibaExplorer
posted in Sizer Configuration Estimator

Enhance request of Nutanix Sizer updated notice mail

Hello Aki,Yes, that is a great suggestion, we need to show “What’s new” everytime we deploy new changes to production. Definitely, when we deploy major changes. Let me get back to you on this one. Thanks,Arun

2
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Nutanix Employee
2 years ago
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Brent MeadowsAdventurer
asked in Sizer Configuration Estimator

How to Edit RVTools before import to Sizer

You could email it to either Sizer Help <sizerhelp@nutanix.com> or arun.vijapur@nutanix.com

7
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Nutanix Employee
2 years ago
B
Brent MeadowsAdventurer
asked in Sizer Configuration Estimator

How to Edit RVTools before import to Sizer

Is it possible to share the edited file with us? If not I will have to check with engineering team on the possible root causes.

7
P
Nutanix Employee
2 years ago
B
Brent MeadowsAdventurer
asked in Sizer Configuration Estimator

How to Edit RVTools before import to Sizer

Hi Brent,Thank you for posting your query here. Couple of questions to help you on this one:Can you please let us know the edits you made to the RVTools output file? Which version of RVTools was used to gather the information?Would be great if you can share us the edited file and the original file to speed up the resolution. Thanks,Arun Vijapur

7
P
Nutanix Employee
2 years ago

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