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Below are new knowledge base articles published on the week of March 29-April 4, 2026.Support Portal login required:KB-20863 - NCM: Resolving NCM Cost Governance On-Prem Alerts KB-20866 - NCM: Alert: SMTP server details not configured on the home PC KB-20892 - NCM: Unable to View Non-Nutanix Entities in Infrastructure Browser After Brownfield NCM Deployment KB-20893 - NCM : AIOps/Self-Service Features Remain Partially Accessible on Prism Central After NCM Deployment KB-21193 - Provisioning Oracle Database may fail with the error "Error while restoring PDB backup piece" KB-21207 - SMSP: Cluster upgrade fails on ESXi hosts during Pre-checks due to missing eth1 configuration KB-21208 - Prism Central Shows Disconnected in Prism Element due to Expired ETCD Certificates KB-21210 - Dell 17G nodes intermittently fail to boot during Foundation imaging due to an iDRAC issue KB-21214 - Perform Inventory tasks for managing PEs are stale in Prism Central. KB-21215 - Nutanix Self-Service Blueprint F

I was looking for a solution in Nutanix Playbooks to send all critical alerts to a Microsoft Teams channel or chat. I could not find a good solution online, but after about a week of testing and research, I found a way to send the alerts to Teams by using a REST API call from the playbook. To make this work in Microsoft Teams, you need to install the Workflows app and generate a webhook URL.There is good Microsoft documentation explaining how to add and use Workflows in Teams:https://support.microsoft.com/en-us/office/browse-and-add-workflows-in-microsoft-teams-4998095c-8b72-4b0e-984c-f2ad39e6ba9aI also found that some alerts contain double quotation marks in the alert text, and this caused the JSON payload to fail. Because of that, the alert name had to be cleaned before it could be sent successfully in the REST API request.Step by step:    REST API Code in JSON{  "type": "message",  "attachments": [    {      "contentType": "application/vnd.microsoft.card.adaptive",      "contentUrl"

Below are the top knowledge base articles for the month of March 2026.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-1536 - NCC Health Check: disk_online_check KB-8453 - Alert - A1044 - PathOffline KB-13150 - NCC Health Check: cfs_fatal_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-20558 - Unable to launch VM Console or access Prism Element via Quick Access after upgrading PC  to 7.3.1.2 or 7.5 KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-13104 - Alert - Inconsistent Virtual Switch State Detected KB-8094 - NCC Health Check: disk_status_check KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-2090 - AHV host netwo

Below are new knowledge base articles published on the week of March 22-28, 2026.Support Portal login required:KB-20568 - NKP - How to find NKP UI url, user name and Password KB-20850 - NSX Endpoint Security Multiplexer (EPSEC-MUX) Interfering with One-click Host Upgrade Process KB-20951 - Nutanix Files - SMB Client error "Failed to enumerate objects in the container. Access is denied" KB-20982 - cluster_sync in restart loop causing high /home usage KB-21001 - Unable to recover and live mount VMs from one Cluster to another using Rubrik software KB-21117 - NDB | RAC Provisioning Fails with ASMLIB v3 on Nutanix Database Service KB-21158 - Nutanix Files - FSVM kernel panic caused by Out of Memory due to a large min_free_kbytes setting KB-21168 - setup_three_tier command fails in 3-tier Prism Central deployment due to vCenter connectivity issues KB-21176 - Incorrect Deployment Cluster shown for Flow Controller KB-21177 - AHV upgrades to 10.3.1.4 or later fail with the "At least X MB more

Below are new knowledge base articles published on the week of March 15-21, 2026.Support Portal login required:KB-21012 - rsyslog messages reporting "parameter 'statefile' deprecated but accepted, consider removing or replacing it" KB-21063 - Nutanix Files - Smart DR Planned failover don't create SPN records on failed-over File Server for both SMB and NFS when both the protocols are enable don the File Server. KB-21096 - SAML Signing Certificates in Prism Central KB-21122 - Nutanix Move ? Failed to add AWS Provider in Move KB-21123 - NC2 - Node addition failing during Joining Cluster phase due to a host issue. KB-21125 - VLAN migration from Basic to Advanced gets stuck in Prism Central KB-21134 - Alert "Inconsistent Virtual Switch State Detected" after AHV Upgrade to 11.0.0.1 or 11.0.0.2 KB-21136 - Event ID 1035 Entries in Windows Application Log after NGT Upgrade KB-21148 - Nutanix Files - FortiSandBox ICAP configuration KB-21153 - NKP - Attempting to apply license key which results i

Below are new knowledge base articles published on the week of March 8-14, 2026.Support Portal login required:KB-20943 - Security policy hit logs are not being received by remote syslog server after enabling the network controller. KB-20957 - LCM Direct Upload Upgrade Fails with "Required modules are not found" KB-20963 - Citrix Integration Fails due to Missing Product Version in v4 API Header KB-20983 - Failed to create backup target as Prism Central backup is not supported on Dual Stack cluster KB-20986 - Nutanix Files - ZFS Snapshots failing to unmount cause FSVM crash KB-21014 - Dual Stack Prism Central on version PC 7.5+ fails to pair with remote Prism Central/Availability Zone KB-21054 - Nutanix Files - Smart Tiering Throughput is Lower than Expected KB-21078 - NDB | VMs Created from Debian Template Lose Network Connectivity After DHCP Lease Expiration KB-21082 - Nutanix Files - Alert "File Server is using default password" Post AFS Upgrade to 5.2.1 KB-21091 - Nutanix Move: IAM l

Below are new knowledge base articles published on the week of March 1-7, 2026.Support Portal login required:KB-20574 - NDB | NDB Single Bucket Feature troubleshooting guide KB-20575 - NDB | Scaling Storage for NDB-managed Postgres Databases KB-20659 - NDB | Leader API Server Upgrade Fails Due to Missing IP Address or Incorrect Network Configuration KB-20898 - NDB | MySQL SI Clone Creation Fails with Timeout Error KB-21019 - Post Nutanix Central Backup and Recovery (NC BR), registered domains are inaccessible KB-21032 - NDB | MongoDB: Log catch-up or snapshot operations may fail with error code 500 KB-21035 - v3 API Users or User Groups list returns empty response for non-admin users KB-21039 - Acropolis Crash Loop - Worker Thread Froze to Death due to Decoupled VM Snapshot Task KB-21040 - LCM Dell Clusters Running ESXi May Have vmk1 Deleted During LCM Inventory When Updating LCM to 3.3.1 KB-21042 - Inventory Failures on Dell XC Clusters with LCM 3.3.1 KB-21045 - Increasing self-servic

Hello all,I am trying to make a custom role in my Prism central. The thing I've been searching for is a user’s ability to launch a prism element from prism central. I'm not sure where it is in the operations when making the role. would anyone know where this is? 

Below are the top knowledge base articles for the month of February 2026.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-3827 - Alert - A130087 - Node Degraded KB-19714 - Slow response in IPMItool after upgrading to AHV 10.x can cause IPMI checks to fail KB-8094 - NCC Health Check: disk_status_check KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-13150 - NCC Health Check: cfs_fatal_check KB-20558 - Unable to Launch VM Console or Access Prism Element via Quick Access After Upgrading to PC 2024

Below are new knowledge base articles published on the week of February 22-28, 2026.Support Portal login required:KB-20826 - Move: Migration Fails with "403 FORBIDDEN: Access is denied" KB-20937 - Network Controller Upgrade Failed: x509 certificate signed by unknown authority KB-20942 - Apply ConfigMap Override to cert?manager on NKP Starter Using the CLI KB-20965 - PC LCM Inventory failing with Nutanix Central error KB-20972 - NKP Workload Cluster stuck at provisioning stage KB-20978 - Prism Central Inaccessible or Slow Login After Upgrade to 7.3.1.1 Due to IAM Proxy Connection Issues KB-20985 - CVM High Memory and CPU Usage Due to Concurrent Cron Job Execution KB-20988 - Foundation Cluster Formation step fails due to dictionary word-based password KB-21007 - Expanded node Fails to Enter Maintenance Mode with "Failed to forward storage traffic" ErrorSupport Portal login not required:KB-20971 - Failed to uncompress PC tarball due to NDFS error KB-20987 - Guru service in crashloop after

Below are new knowledge base articles published on the week of February 15-21, 2026.Support Portal login required:KB-20628 - NC2 AWS - Flow Virtual Networking setup fails on PE due to ENI with unexpected description formatting KB-20773 - Alert - A140011 - API Collector Snapshot Sync Lag KB-20885 - Multi-PC Smart DR: Selecting a particular policy automatically select n+10th in the up or down direction on PC UI KB-20921 - NCC Logbay : Logbay AHV log collection fails when CVM timezone is set to UTC+ KB-20923 - NKP: Network Interface renaming (ensXXX to eth0) during CAPV provisioning KB-20928 - Qualys vulnerability scans may report multiple vulnerabilities for files installed by Nutanix Guest Tools on Windows and Linux VMs KB-20958 - NDB | OEL8.8/8.9 qualification: UUID's are disappearing after running parted -l//dev/sd* print command KB-20962 - Flow Virtual Networking (FVN) - "Node is disconnected from the Network Controller" alerts from the AHV hosts in Prism Element (PE) cluster KB-2097

Below are new knowledge base articles published on the week of February 8-14, 2026.Support Portal login required:KB-20593 - Uploading TLS Certificates in Foundation VM KB-20710 - Nutanix Files - Native deployments on Azure fail due to a Minerva FM gateway timeout KB-20729 - Windows 11 VM Creation on AHV: VM Appears Hung or Fails with "Failed to load Boot..." Error KB-20755 - PC upgrade failure from pc.2024.2.0.4 to pc.2024.3.1.9 with the error message "failed to upgrade control plane nodes: Operation timed out" and one node marked as NotReady KB-20833 - Unable to delete an AHV Metro VM in a decoupled state after failed CCLM/OD-CCLM KB-20851 - Nutanix Files - CONCURRENT_REQUESTS_NOT_ALLOWED ERROR WITH THIRD PARTY BACKUP APPLICATIONS KB-20877 - 'High Error Rate' on object cluster KB-20880 - Prism Central - Alert resolution error for SAML users on pc.7.5 KB-20882 - DELL: Server Boots into RASR-FIP Menu Instead of OS KB-20886 - Unable to clone VM in Prism Central KB-20896 - Support for VCF

Below are new knowledge base articles published on the week of February 1-7, 2026.Support Portal login required:KB-17272 - Nutanix Files - Disallow SSR for Normal Users KB-19868 - Data Lens On Premesis - Resolving Pre-Check Failures KB-19906 - Nutanix Files - Alert - A160236 - FileServerVolumeGroupManagementFailed KB-20060 - Nutanix Files - Alert A160237 - Directory Quota path too long. KB-20377 - Nutanix Files - SmartDR Switch Direction fails if source or target share properties are modified during the operation KB-20421 - Prism Central restore fails at "CMSP Node operations" due to service startup timeout KB-20682 - Nutanix Files - Multiprotocol NFSv4 mount access, with subdirectory, is denied on a primary SMB with secondary NFS protocols KB-20744 - NKP - Change registry credentials on Azure clusters KB-20783 - LCM Updates receives error response "New Product Meta detected, inventory is stale. Please re-run inventory" in View Upgrade Plan due to multiple stale entries saved in Catalo

Below are the top knowledge base articles for the month of January 2026.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-4344 - How to reset the CVM password back to default when user forgot Prism and CVM passwords KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-8094 - NCC Health Check: disk_status_check KB-1558 - How to license your Nutanix Cluster - Nutanix License Manager Guide and additional resources KB-20558 - Certain Prism Central operations fai

Below are new knowledge base articles published on the week of January 25-31, 2026.Support Portal login required:KB-19320 - Failed to create a "Point in Time Backup" in a productive PC with AWS S3. KB-19549 - NKP: How to install custom root certificates in a deployed cluster to trust Private Registry KB-19866 - Data Lens On Prem - A Data Lens deployment resource is down KB-19875 - Data Lens On-Prem - A Data Lens job resource has failed KB-19876 - Data Lens On Prem - A Data Lens statefulset resource is down KB-19877 - Data Lens On Prem - Multiple restarts detected in a Data Lens container KB-20689 - Dell iDRAC firmware update fails with "The write operation timed out" KB-20728 - Steps to Enable or Disable SR-IOV in NX-Nodes (Overview & Configuration) KB-20738 - Prism Viewer role cannot list CVMs via API KB-20739 - Splunk Technology Add-on missing data for some Prism Element clusters KB-20748 - System-defined Report Generation Failing with "Failed to generate reports in PDF format.Er

Below are new knowledge base articles published on the week of January 18-24, 2026.Support Portal login required:KB-20415 - Prism Central - DNS resolution fails from pods for external entities KB-20487 - Hosting connection does not list resources in Citrix Desktop as a Service KB-20658 - Stargate restarts unexpectedly due to watchdog timeout when CHAP authentication with MD5 is in use for a Volume Group KB-20707 - Nutanix Files - afs dns.verify_external_networks shows PTR record verification as ? despite valid reverse DNS KB-20713 - An Inconsistent Multicluster Virtual Switch state may disrupt VPC E/W traffic for a host KB-20719 - Nutanix Files - AHV Metro - Unable to delete storage container on the remote site after a policy deletion KB-20743 - VM console only shows a ?Loading? message and does not display the screen. KB-20750 - Prism Central size incorrectly changes to kXLarge after Prism Central Backup and Restore operation causing pre-upgrade failures KB-20752 - Nutanix Central upg

Below are new knowledge base articles published on the week of January 11-17, 2026.Support Portal login required:KB-19586 - How to restore a single PostgreSQL database from a PostgreSQL instance KB-20529 - Update of Cisco Device Connector failed on Prism Central VM with error: [Service Manager Upgrade task failed.] KB-20594 - AHV node with Broadcom NICs BCM 574xx (e.g. on HPE ProLiant Gen11 hardware) experiences kernel panic due to bnxt_en driver KB-20616 - Reporting page in Prism Central stops responding when create or edit a report with custom columns for the VM entity KB-20652 - Name of clusters running AOS older than 7.3.x is not displayed in the PC subnet page when running PC 7.3.x KB-20656 - NDB - Software profile becomes dissociated after SQL Server is patched outside NDB KB-20664 - Register Cluster Operation Fails in NDB due to Port Restriction on Certain AOS Versions KB-20671 - Playbook HA events do not show the Host name KB-20674 - Understanding "Failed publickey" Messages in

Below are new knowledge base articles published on the week of January 4-10, 2026.Support Portal login required:KB-19626 - Error when adding portal user: <email_address> is registered as a contact in another account of Nutanix Support Portal. Contact Nutanix Support to move user into <Account_Name> KB-20372 - VM deployment from template fails with "Failed to deploy 1 VM(s) from Template <UUID>, version xxx" after PC upgrade to 2024.3.x version KB-20403 - How to Enable Seamless Licensing (Portal Connection) in Prism Central KB-20424 - VM ADMIN role can't edit / insert a NIC to a VM KB-20511 - Unable to login to Prism Element after User Principal Name (UPN) change KB-20532 - Prism Central reports show incomplete category data for VM Summary Report KB-20578 - Cluster expansion or node replacement fails during node task execution KB-20597 - Retain a Virtual Machines BIOS UUID KB-20604 - Virtual switch create or update task triggered from pc.2024.3.x on AOS clusters runnin

Anyone know where I can find the G10 Stencils? I’ve found links to Visio Cafe, but the latest listed is G9.

Below are the top knowledge base articles for the month of December 2025.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded KB-8094 - NCC Health Check: disk_status_check KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-18070 - Acropolis service may be in restart loop with the CRITICAL message by memory_model_manager.py KB-1558 - How to license your Nutanix Cluster - Nutanix License Manager Guide and additional resources KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-5228 - NCC Health Check: pcvm_disk_

Below are new knowledge base articles published on the week of December 28, 2025-January 3, 2026.Support Portal login required:KB-20570 - Unable to restore VM recovery points created on PC 2022.6.x after upgrading to PC 2024.3.1.1/2024.3.1.2 KB-20588 - NDB - Provisioning a SQL AAG database to an existing cluster may fail when using a Windows domain profile configured with a gMSA accountSupport Portal login not required:KB-20600 - NDB - DBCC CHECKDB may report consistency errors after cloning or restoring an AAG database to SQL Server 2022 on Windows Server 2022

Below are new knowledge base articles published on the week of December 14-20, 2025.Support Portal login required:KB-20432 - Nutanix Move - No bootable device inside VM post migration from VMware ESXi KB-20458 - Lenovo - LCM Inventory displays only drive firmware updates after upgrading to LCM 3.3 and AHV 11.0 KB-20483 - Self-service - External updates to VM imported as Brownfield Application are not synced to Self-Service. KB-20509 - Nutanix Files - Disable Directory Leasing on Snapshot KB-20512 - Configuring External KMS using Prism Central on pc.7.5 KB-20514 - How to update client secret when it has expired and PC is unavailable KB-20518 - Default OVS virtual switch uplink configuration is inconsistent across Cisco server models KB-20523 - Not able to fetch DNS,NTP from the prism central GUI KB-20526 - NDB - Time Machine shows critical alerts for DB Server clock out-of-sync due to outdated DST rules. KB-20535 - Lenovo: Frequent Disk Failures KB-20541 - Prism Element (PE) cannot comm

Below are new knowledge base articles published on the week of December 7-13, 2025.Support Portal login required:KB-19286 - NCC Health Check: health_checks system_checks check_selinux_data_labelling KB-19403 - Expand cluster pre-check - test_admin_password_enabled_on_host_dodin KB-19718 - LCM: AOS upgrade precheck fail "test_if_external_ssh_is_disabled" KB-19761 - Alert - A135008 - ExternalStorageDataControllerDownAlert KB-20289 - VM delete operation does not complete for VMs using storage from remote clusters KB-20298 - LCM inventory fails on Dell platforms with ESXi 8.0 or later KB-20311 - MSP Pod Enters CrashLoopBackOff Status with "exec format error" After Hypervisor Restart KB-20323 - Role Mapping Fails for Active Directory Users or Groups with Parentheses KB-20329 - Repairing Cisco Compute Nodes via Node Replacement KB-20408 - Nutanix Files ? Incorrect Username Displayed for File Locking on Client Machines KB-20429 - CSI Upgrade Fails Due to RBAC Authorization Error KB-20464 - PC

Below are new knowledge base articles published on the week of November 30-December 6, 2025.Support Portal login required:KB-20288 - NC2 on GCP - VMs lose network connectivity in a Multi-PE setup KB-20328 - FNS Current-Gen: Import Security Policy does not progress KB-20368 - Packet Drops on UCS Hosts Due to Incorrect Network Adapter Profile Settings KB-20433 - NKP|DKP: Customizing Dex application deployment to trust custom certificates KB-20434 - Nutanix Disaster Recovery Protection Summary page shows error KB-20459 - NX-NIC Firmware: Cannot directly upgrade to 0x800018a6 from 0x8000097e KB-20467 - Licenses are reflecting in Prism Element but not in Prism Central KB-20468 - NGT | OpenSSL Vulnerabilities in Nutanix Guest Tools KB-20471 - An alert "WARN: Calm trial license expired" is displayed on a Prism Central cluster licensed with Post-Paid Licensing KB-20474 - NX-8170A-G10: DIMM event does not capture slot number in Health Event LogSupport Portal login not required:KB-19840 - NCC He

Hi, I an trying to run a Capacity and Utilization report in Prism Central Version 7.3.0.6 and I read that the Reports feature was removed and if I wanted to run the report to go to Analytics > Dashboards but I cannot see this either. I am new to Nutanix so any help in the right direction would be grateful.