Deployment Success

Tools and Technologies

New KB Articles Published on Week Ending June 10, 2023

Below are new knowledge base articles published on the week of June 4-10, 2023.KB 14305 - Dark site deployment of pc.2022.9 using DNS 10.0.0.0 causes the UI to fail loading with the error message "no healthy upstream" KB 14664 - Cannot access the EFI Boot Manager when pressing F2 in the Prism VM console KB 14803 - NDB | Windows based Database showing "ERA_DAEMON_UNREACHABLE" in NDB UI KB 14834 - Error "Unable to obtain list of VLANs: Learning flows are not added properly or uplink eth3 is not part of bridge br0." seen on AHV Cluster After AOS Upgrade from 5.20.x to 6.5.x KB 14940 - LCM 2.6+ UI page blank when loaded on an older version of Chrome KB 14948 - Nutanix Files: AIX clients getting error "Cannot find the current directory" KB 14955 - Network performance degradation on Oracle Linux Enterprise 7 Release 5 VMs KB 14957 - Nutanix Kubernetes Engine - Pod fails to terminate due to "ailed to get sandbox ip: check network namespace closed: remove netns: unlinkat" error KB 14959 - Pris

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending March 18, 2023

Below are new knowledge base articles published on the week of March 12-18, 2023.KB 13746 - NCC health check: LongRunningSubtasks KB 13913 - LCM inventory fails with the error "nothing to open" on pc.2021.9.0.5 and later due to frequent registration/unregistration KB 14088 - NCC Health Check: check_host_password_expiry KB 14307 - Unable to start docker due to inode exhaustion in Objects cluster. KB 14391 - AHV upgrade or host rolling reboot tasks may fail on AHV clusters with AMD CPU during test_cluster_config pre-check KB 14433 - Objects: Bucket deletion failed with "The bucket you tried to delete is not empty. You must delete all versions in the bucket." error KB 14450 - Oracle DB in Oracle Dataguard configuration shows high latency / lag while performing NDB operation KB 14467 - Cluster will fail to upgrade through LCM if AOS version is 5.10.x or 5.5.x KB 14477 - NCC check may fail to complete due to vCenter connectivity failure KB 14479 - AHV hosts or VMs may lose network connectiv

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending June 17, 2023

Below are new knowledge base articles published on the week of June 11-17, 2023.KB 14181 - Alert - A160004 - File Server scale-out failed KB 14293 - NCC Health Check: ec_enablement_check KB 14924 - HPDX : LCM upgrade support for Nodes below SPP v2021.04.x for HPDX Gen10 and Gen10 Plus KB 14951 - NGT installation may fail in Red Hat Enterprise Linux 9 guests KB 14956 - Uhura in crashloop due to UnicodeEncodeError caused by non-ASCII character in VM name KB 14963 - LCM: AOS upgrade fails with with AttributeError: 'NoneType' object has no attribute 'TaskUpdate' KB 14977 - Certificate created with Windows Certificate Authorities may cause problems with PCDR workflow KB 14978 - VM deployment from OVA fails with "Cannot read properties of null (reading 'vm_spec')" errorNote: You may need to log in to the Support Portal to view some of these articles.

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending June 24, 2023

Below are new knowledge base articles published on the week of June 18-24, 2023.KB 13781 - Alert - A130049 - SynchronousReplicationVolumeGroupAttachmentsLost KB 14576 - Alert - A160177 - Host limit check KB 14881 - Unable to configure LDAP in Prism KB 14887 - General failure when attempting to ping from Windows guest VMs KB 14912 - DataLens Trial Ends Without Disabling Teiring in Files KB 15000 - Simultaneous upgrades of Files and Files Manager fail KB 15004 - Nutanix Files: File console error "Error Reaching file server" when launched from PC or from PE accessed through PCNote: You may need to log in to the Support Portal to view some of these articles.

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending March 25, 2023

Below are new knowledge base articles published on the week of March 19-25, 2023.KB 13943 - NCC Health Check: mantle_keys_mirroring_check KB 14416 - HW : Sporadic Link down alerts in IPMI Health event logs on a G8 hardware KB 14491 - Nutanix Object - Limitations of an Object-enabled cluster KB 14495 - Genesis service keeps crashing if a public key with a leading space character added to the cluster in PRISM Cluster Lockdown Settings KB 14496 - Era DB-Server Agent upgrade operation failed. Reason: cannot import name 'convert_bytes_to_string' KB 14503 - Data Protection - Error: Specified protection domain XXXX is protecting a Vstore which has id yyyy KB 14512 - Cluster Expansion fails if the new node was previously a Compute-Only node with network segmentation enabled KB 14514 - HPE DX380 G10 Plus: Filesystem Errors and I/O errors on a hypervisor boot volume KB 14519 - AHV and ESXi Lenovo Whitley platform hosts updated to UEFI 1.31 may restart due to NMINote: You may need to log in to th

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending April 1, 2023

Below are new knowledge base articles published on the week of March 26-April 1, 2023.KB 13758 - NCC health check: usb_nic_status_check KB 14480 - LCM 2.5: Intel hardware DCF firmware upgrade failure since the KCS Policy Control Mode is currently set to "RESTRICTED" KB 14488 - Error: Protection domain 'XXXX' has entities in clone. Delete the clones before deleting this protection domain KB 14502 - ASMFD may cause instability on Linux VMs running on AHV KB 14504 - After enabling CMSP on PC the protected entities under remote AZ shows error "Failed to Fetch" KB 14510 - How to extend storage on SQL database servers managed by NDB KB 14530 - Nutanix Files: "Invalid start IP address" error during deployment KB 14532 - Unable to install NGT as CDROM is not recognized in a Windows VM KB 14538 - VMware Update Manager (VUM) service crashing caused by a large amount of connections made to vCenter KB 14564 - Powering on the VM on the AHV host may fail with the "Unexpected combination of memoryBac

1 year ago

Albert MendozaNutanix Employee

posted in How It works

Top KB Articles for June 2023

Below are the top knowledge base articles for the month of June 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 14088 - NCC Health Check: check_host_password_expiry KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 1113 - HDD or SSD disk troubleshooting KB 2090 - AHV host networking KB 8514 - NCC Health Check: fs_inconsistency_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 4141 - Alert - A1046 - PowerSupplyDown KB 4158 - Alert - A1104 - PhysicalDiskBad KB 6945 - How Upgrades Work at Nutanix KB 4519 - NCC Health Check: check_ntp KB 4872 - How to cancel an ongoing L

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending July 8, 2023

Below are new knowledge base articles published on the week of July 2-8, 2023.KB 14483 - Alert - A160170 - FileServerCAShareConfigCheck KB 14507 - Alert - A160171 - FileServerTieredFileRestoreFailed KB 14745 - Alert - A160176 - ConfigChangeNotifyFailed KB 14865 - Alert - A160180 - PC is not AZ paired KB 14961 - Cluster Protect - Recovery procedure if more than 300 entities protected KB 14995 - Prism Central upgrade may fail if PCVM is improperly moved to a new cluster KB 15033 - Alert - A160185 - File Server Found Stale Reverse Data Protection Policy During Failover KB 15064 - cpupower frequency-info loads acpi-cpufreq driver instead of intel_pstate KB 15074 - HPE - Mellanox NIC 640FLR upgrade may not work on SPP 2022.09.0.01 KB 15096 - Frozen I/O State in Microsoft SQL Server During application-consistent snapshots KB 15103 - VM migration fails with "Failed to start FIS receive engine" error KB 15107 - Lose local attach vDisks after adding a NIC KB 15124 - NDB might get an alert about

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending April 8, 2023

Below are new knowledge base articles published on the week of April 2-8, 2023.KB 13467 - No compatible products found when uploading cluster summary file KB 13903 - LCM Pre-check: "test_node_removal_status" KB 14104 - NCC Health Check: check_cvm_ssh_security KB 14121 - LCM Pre-check: "test_expand_cluster_status" KB 14277 - LCM Precheck: test_lacp_configuration KB 14304 - LCM 2.6: LCM upgrade will not fail when num_candidates > 0 KB 14407 - NDB | MSSQL AG Clone group deployment fails KB 14465 - Cluster outage can occur during multi-node removal when services go down on node which is yet to be detached KB 14522 - Slow start time of Siemens NX application on AHV due to FlexLM network query KB 14558 - Nutanix Cloud Cluster (NC2) on AWS - High space utilization during/post cluster recovery from S3 KB 14561 - License alert - Cluster is under-utilizing the Files license capacity. Usage: 0.00 TiB, Allowed license capacity: 1.0 TiB KB 14566 - NDB - OracleDB patching leaves old home and grid

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending July 15, 2023

Below are new knowledge base articles published on the week of July 9-15, 2023.KB 14511 - Unable to connect to Prism Central, getting error "Failed to send request to IAMv2" KB 14774 - VMware vCLS insfrature VMs and Robo licenses KB 14968 - How to obtain the SEL output from the IPMI or CLI KB 14987 - Nutanix Files - Recall request has failed KB 15108 - Nutanix DR | AOS 6.5.2.x stuck arithmos replication stats when there are no active replications KB 15116 - XPLAY - Plays stuck "In Progress" due to connectivity issues between PC and PE KB 15125 - Inventory item is not found or is inaccessible due to a forward slash (/) character in the name KB 15135 - Nutanix Files: Unable to join domain due to 'constraint violation' KB 15137 - Commvault cannot detect Nutanix Container KB 15146 - Alert - A130156 - DiskRemovalStuckNote: You may need to log in to the Support Portal to view some of these articles.

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending April 15, 2023

Below are new knowledge base articles published on the week of April 9-15, 2023.KB 12864 - Alert - A400117 - PolicyEngineVersionMismatch KB 13793 - NDB - scheduled daily snapshots break MSSQL differential backup chain KB 14359 - Prism Central - Redeploy errored out Infrastructure App from My Apps in Admin Center KB 14419 - Nutanix Objects Alert - kUnsynchronizedClock KB 14420 - Nutanix Objects Alert - kLowWALStorage KB 14421 - Nutanix Objects Alert - kMultipleFailedLeaderElections KB 14508 - No license eligible to convert KB 14517 - Unable to power on or migrate VMs to GPU enabled host KB 14599 - Prism Central 1-click deployment may fail when the gateway does not respond to ICMP Echo requests KB 14608 - Exporting an AHV VM using UEFI to OVA and importing to ESXi cluster causes an unbootable VM.Note: You may need to log in to the Support Portal to view some of these articles.

1 year ago

ArounaExplorer

asked in Installation & Configuration

Prism Element PD: Compare VM size before/after replication between clusters

I configured domain protections between my primary and secondary site.domain protections are configured by VMs which means that I have as many domain protections as VMs.After the first replications, I would like to make sure that the size of my VM on the primary site is identical on the secondary site but I find that this is not the case.I don't know if I'm doing a good interpretation.Attached is the capture of my VM on the primary site before replication and on the secondary after replication.Please help me with your explanations.

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending April 22, 2023

Below are new knowledge base articles published on the week of April 16-22, 2023.KB 14024 - Calm application deployment fails with "Failed getting banner" KB 14386 - Deploy button visible for Nutanix Category Apps instead of Open button post deployment KB 14572 - MS Office files fail to save to Files Server with message "Access Denied: Contact your administrator" KB 14583 - Elasticsearch failing due to missing rule for port 4199 in iptables KB 14619 - LCM BIOS upgrade to P[X]70.002 version on G6/G7 nodes fails with 'Host did not reboot in 3600 secs time' error due to CATERR events being generated on it KB 14626 - AHV upgrade fails with "Could not deserialize msgpack message" error while running salt KB 14634 - Nutanix Files - PC Files Manager unable to reach File server if PCVM and File Sever internal network are on different subnets KB 14637 - MSSQL: AG provision operation fails with error "An error occurred while creating the cluster <OU_path> An error occurred creating cluster

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending April 29, 2023

Below are new knowledge base articles published on the week of April 23-29, 2023.KB 14475 - Space Accounting | Nutanix Storage Usage Guide and FAQ KB 14515 - Space Accounting - Determining VM Space Usage KB 14516 - Space Accounting | Identifying Snapshots on a Nutanix Cluster KB 14525 - Space Accounting - Are the space saving settings on my containers configured correctly? KB 14600 - Space Accounting | Cluster space used by images KB 14617 - NDB - Scale Database UI for MSSQL DB Log Area "xx GB used of allocated xx GB" does not change after the size is extended KB 14639 - Prism Central - App Switcher showing no apps after upgrade to 2023.1.0.1 due to no IP address set to NTNX_LOCAL_AZ account KB 14659 - CMSP upgrade failed during PC upgrade from 2022.6.0.1 to 2022.9 KB 14665 - Migrating from ESXi to AHV Windows VMs not updating DNS records to DNS server KB 14670 - Uploading SSL certificates on PRISM could fail due to SSL certificates are password protected KB 14681 - Simultaneous VM mig

1 year ago

Albert MendozaNutanix Employee

posted in How It works

Top KB Articles for April 2023

Below are the top knowledge base articles for the month of April 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 1113 - HDD or SSD disk troubleshooting KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 13476 - Domain Manager Internal Service has Stopped Working (helios) KB 14671 - LCM: /home partition is filling up due to continuous lcm log collection KB 2090 - AHV host networking KB 3786 - Alert - A1081 - CuratorScanFailure KB 4519 - NCC Health Check: check_ntp KB 8569 - Accessing Prism from Chrome browser blocked by ERR_CERT_REVOKED error KB 13136 - NCC Health Check: microservice_infrastructure_status_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 4872 - How to cancel an ongoing LCM update operation using the "Stop Updat

1 year ago

AaqibAdventurer

asked in How It works

Nutanix Rest Api V3 - Webhook Custom Parameters

I’ve been trying to create webhooks using Nutanix API V3 (using Nutanix API explorer) and it works fine. The only problem I’ve been getting is to send some custom parameters along with the payload. Let’s say I want to send a custom parameter named cluster ip and value is “10.247.xxx.xx”. It’s just an example, but I want to receive this custom parameter whenever the event is triggered (so basically send this when event is sent to my webhook URL). I’ve tried googling it but no use. I cannot seem to find anything in documentation as well. Is there anyone WHO can help me with this?

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending May 6, 2023

Below are new knowledge base articles published on the week of April 30-May 6, 2023.KB 14435 - Alert - A1100254 - AwsExternalSGLimitExceeded KB 14628 - After upgrading Prism Central 2022.6.x with MSP enabled, the MSP cluster will be broken KB 14651 - Configure hugepages settings on Postgres KB 14662 - NDB - Oracle log catchups failing due to datafiles being on the wrong disk KB 14674 - File Analytics - file server fails to get enabled on a new file analytics after file server migration KB 14688 - AOS upgrade failed with "LCM failed performing action delete_lcm_aos_upgrade_zk_wal in phase PostActions" KB 14702 - NDB - DB Server Provisioning from NDB fails with error message 'Failed to get IP' KB 14705 - Space Accounting | Prism show cluster/container space usage different than total usage from all VMs on it. KB 14717 - Nutanix Cloud Cluster (NC2) on Azure - Disk failed alert KB 14721 - NDB - Users fail to login on NDB Console with error "Failed to fetch cluster details. Retry login." KB

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending May 13, 2023

Below are new knowledge base articles published on the week of May 7-13, 2023.KB 13454 - Alert - A300440 - RecoveryPlanDynamicNetworkGatewayDeletionFailure KB 14266 - Frequent Critical Alerts 'The remote availability zone x.x.x.x is unreachable' on PC KB 14722 - Nutanix Security Central (formerly FSC) - Enabling NIST CFS v1.1 Policy KB 14734 - NDB - DB Server Provisioning fails with error: "Unable to sysprep machine or sysprep is taking too long (> 30 min)." KB 14736 - IPMI is not responsive GUI/CLI after 3rd party SNMP configuration NX G6 G7 KB 14772 - Unable to manage checks or view check history on Prism Element Health dashboard unless a filter is used. KB 14778 - File Analytics - FA 3.2.1 may fail to start services after a reboot KB 14793 - Windows 2022 with UEFI enabled - No letter assigned to disk after running SSRNote: You may need to log in to the Support Portal to view some of these articles.

1 year ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending May 20, 2023

Below are new knowledge base articles published on the week of May 14-20, 2023.KB 13851 - Alert - A160159 & A160160 - File Server Volume Group Configuration Checks KB 14102 - Alert - A160163 - File Server Share Permission Migration failed KB 14434 - Migrate a vDisk of a VM on a 100% full container to another container stuck at 0% KB 14550 - Prism Central - Cluster efficiency report does not show proper output for PE clusters KB 14698 - Space Accounting | Prism shows different space usage for a VM than the Guest OS shows KB 14720 - NDB - Listing and changing the TimeZone settings in NDB KB 14725 - Cluster Expansion failed on discovery OS with error "Per node tasks failed for nodes" KB 14769 - Prism - Banner message "Your environment is partially licensed. The operational features and data will be available for licensed clusters only." KB 14781 - Reinstalled Hyper-V host failed to join the Failover Cluster with error 0x800700005 KB 14789 - Karbon Platform Services (KPS) user unable t

1 year ago

Mark-AUSTRALIAAdventurer

asked in How It works

LCM update of Foundation 5.4 consistently fails

Using LCM to update Foundation to version 5.4 I am finding that it consistently fails on Lenovo hardware.I’ve tried two clusters so far that were both at AOS version 6.5.2 but both LCM updates of Foundation to version 5.4 failed.Ominously there is mention in the Field Installation Giude for Foundation 5.4 (link below) that “Software Update” should not be used to update Foundation on Lenovo platforms, and advises to use the command line instead.It worked when using the command line, so my question is: what’s going wrong when LCM attempts this?https://portal.nutanix.com/page/documents/details?targetId=Field-Installation-Guide-v5_4:fie-upgrade-foundation-vm-c.htmlWhat tends to happen is that most nodes except 1 or 2 are successfully updated, with the remaining node neeing to be done by hand from the command line.

1 year ago

Albert MendozaNutanix Employee

posted in How It works

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