Topics started by Albert Mendoza

287 Topics

Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending November 18, 2023

Below are new knowledge base articles published on the week of November 12-18, 2023.KB 15364 - Pre-Upgrade Check: esx8_platform_compatibility_check KB 15430 - LCM Framework upgrade from 2.4.5 or before using LCM-2.7-H KB 15670 - HYCU fails to backup Nearsync replicas KB 15711 - DR - VMs and Volume Groups (VGs) protected by Nutanix DR (formerly Leap) or DRaaS and resized may encounter recovery failures KB 15729 - LCM Firmware upgrade fails with Failed to stop zookeeper service on CVM in 2 node clusters KB 15749 - LCM HPE firmware update may fail with “Error: HPE SmartUpdate Failure: The installation of the component failed” KB 15766 - Move: Hyper-V - This VM is configured with Standard checkpoints. KB 15779 - AHV host may fail to enter maintenance mode due to "VFIO device doesn't support migration" error KB 15787 - Error counters for Broadcom NICs are not monitored on AHV clusters KB 15798 - Prism page is not accessible on PC after LCM inventory on pc.2020.9 KB 15804 - How to find AHV V

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Albert Mendoza
Nutanix Employee
5 months ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending April 20, 2024

Below are new knowledge base articles published on the week of April 14-20, 2024.KB 15818 - Expand cluster pre-check: test_nci_low_endurance_check KB 16490 - Cluster intermittently reports lack of Rack Fault Tolerance KB 16516 - NDB - Troubleshooting Windows AG Cluster Provisioning Failures KB 16541 - Witness VM password reset KB 16544 - kubectl top error: metrics not available yet KB 16545 - How to enable CoreDNS query logging? KB 16547 - Adding Calico Route Reflectors to a DKP cluster KB 16548 - Configuring the Dex LDAP connector with TLS KB 16551 - No data displaying for certain users in Grafana KB 16554 - Default Jobs missing from Prometheus after applying overrides KB 16555 - Deploying Kubernetes cluster with DKP capa controller gets stuck due to credentials issues KB 16556 - Traefik Forward Auth error: No such host KB 16557 - UNAUTHORIZED: project not found error while pushing images to Harbor Registry KB 16558 - Failure to upgrade DKP 2.6: Machine failed to resolve secret refere

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Albert Mendoza
Nutanix Employee
10 days ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending July 16, 2022

Below are new knowledge base articles published on the week of July 10-16, 2022.KB 13254 - Unable to create Nutanix Kubernetes Engine (NKE) StorageClass with Nutanix Files KB 13276 - Alert - PhysicalDiskMaybeBad KB 13304 - Self-Service - Projects Accounts page does not consistently show all subnets when there are 100 or greater total subnets available KB 13317 - Lazan service frequently restarts observed on clusters with message “No pGpu found for vGpu” as Arithmos missing vGPU stats due to delay in stats sync KB 13330 - Nutanix Files - LCM FSM upgrade stuck KB 13347 - Changing the default bahaviour of the Nutanix AHV Plugin for Citrix to VM power commands KB 13373 - Updating Active Directory config via ncli fails with a "java.lang.NullPointerException"Note: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
1 year ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending August 20, 2022

Below are new knowledge base articles published on the week of August 14-20, 2022.KB 13079 - NCC Health Check: nic_model_hypervisor_check KB 13155 - [NX-HW] - NIC Driver & FW compatibility matrix (ESXi) KB 13204 - LCM : Upgrade from <installed version> is not supported by LCM KB 13515 - Supported Upgrade paths for Intel DCF 8.0/Intel-LCM-2.0.0 for LCM-2.5 KB 13522 - Single SSD Repair fails on G8 node stating "Rescue CVM did not come up"Note: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
1 year ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

Top KB Articles for March 2024

Below are the top knowledge base articles for the month of March 2024.KB 6082 - inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 1532 - NCC Health Check: inode_usage_check KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 6945 - How Upgrades Work at Nutanix KB 8453 - Alert - A1044 - PathOffline KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 3827 - Alert - A130087 - Node Degraded KB 2090 - AHV host networking KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 8094 - NCC Health Check: disk_status_check KB 8514 - NCC Health Check: fs_inconsistency_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 6771 - Register for my.nutanix.com and Supp

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Albert Mendoza
Nutanix Employee
17 days ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending March 2, 2024

Below are new knowledge base articles published on the week of February 25-March 2, 2024.KB 14597 - Operation failed. Reason: Repository Image Module File Server failed with error: 'Exception metadata shasum did not match expected sign.' KB 15970 - NDB -Oracle DBVM upgrade failing due to invalid literal for int() with base 10: 2,93g KB 16241 - Nutanix Files: Move Smart DR configuration from one PC to multi PC KB 16298 - DR | "Revert" workflow to restore the existing entity via Recovery Point will fail for secure boot or UEFI Enabled VMs migrated to AHV with Move. KB 16302 - Prism Central resource contention issues observed on version pc.2023.3.x and pc.2023.4 release.Note: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
1 month ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending July 3, 2021

Below are new knowledge base articles published on the week of June 27-July 3, 2021.KB 10459 - NCC Health Check: usage_discrepancy_check KB 11002 - NCC Health Check: stale_primary_synchronous_replication_configuration_check KB 11044 - NCC Health Check: recovery_plan_modified_network_check KB 11167 - Pre-Upgrade Check: (Witness VM) test_witness_preupgrade KB 11637 - Unable to launch Nutanix Calm blueprint (new and old) when account is not in "Verified" state KB 11640 - Special characters in IPMI passwords on G8 nodesNote: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
2 years ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending May 1, 2021

Below are new knowledge base articles published on the week of April 25-May 1, 2021.KB 10287  - NCC Health Check: esx_cvm_cpu_resource KB 10450  - LCM Troubleshooting: Dark site direct upload (no webserver) KB 10736  - NCC Health Check: check_node_ssh_keys KB 11058  - Creating or Updating an Existing MCS Catalog in Citrix Studio fails with "JavaScriptSerializer" error KB 11065  - "Unable to retrieve OVA information" error message in Prism Central when clicking 'Deploy' button KB 11066  - Resolving "A duplicate IP address detected for 192.168.5.1 on interface vmk1" error in ESXi vobd.log KB 11078  - Foundation fails to validate IPMI network KB 11107  - Configuring AOS for VMware Fault-Tolerance on ESXi 6.7 KB 11181  - Time range is not displayed when triggerring the report to run manually in Prism Central KB 11208  - Nutanix Move | Hyper-V Failover Cluster inventory returns no VMs for Move-4.0.0Note: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
2 years ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending July 2, 2022

Below are new knowledge base articles published on the week of June 26-July 2, 2022.KB 13150 - NCC Health Check: cfs_fatal_check KB 13265 - NGT installation fails with 0x80070666 KB 13286 - Hades crashing due to get_hba_class IndexError: list index out of range on NX-8170-G7 with all NVMe passthrough configuration KB 13296 - BIOS updated requirements for PMEM Memory mode on HPDX Platform KB 13300 - NDB | Era - Unable to remove MSSQL AAG DB server cluster KB 13308 - File Analytics - Failed to login to File Analytics console after upgrade with Invalid CredentialsNote: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
1 year ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

Top KB Articles for October 2023

Below are the top knowledge base articles for the month of October 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8453 - Alert - A1044 - PathOffline KB 1532 - NCC Health Check: inode_usage_check KB 2090 - AHV host networking KB 2473 - NCC Health Check: cvm_memory_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 7071 - Pre-check: test_check_revoke_shutdown_token - Shutdown token taken by a node during a prior upgrade unable to be released KB 4519 - NCC Health Check: check_ntp KB 809

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Albert Mendoza
Nutanix Employee
5 months ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

Top KB Articles for April 2022

Below are the top knowledge base articles for the month of April 2022.KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 8094 - NCC Health Check: disk_status_check KB 3827 - Alert - A130087 - Node Degraded KB 1113 - HDD or SSD disk troubleshooting KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 4409 - LCM: (Life Cycle Manager) Troubleshooting Guide KB 2090 - AHV host networking KB 4158 - Alert - A1104 - PhysicalDiskBad KB 11663 - Unable to launch Prism Element from Prism Central due to missing "PrismUI.tar.gz" file after upgrade KB 2473 - NCC Health Check: cvm_memory_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 4519 - NCC Health Check: check_ntp KB 4141 - Alert - A1046 - PowerSupplyDown KB 2463 - NCC Health Check: boot_raid_check KB 6153 - NCC Health Check: default_password_check and pc_default_password_check KB 10847 - LCM Pre-ch

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Albert Mendoza
Nutanix Employee
2 years ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works

New KB Articles Published on Week Ending March 5, 2022

Below are new knowledge base articles published on the week of February 27-March 5, 2022.KB 10834 - Alert - A130348 - VmInPausedState KB 12394 - Exit Maintenance mode error "Client does not have maintenance authority over host" KB 12631 - Set vpxd.stats.maxQueryMetrics in vCenter to get all cluster metrics KB 12776 - NX Hardware: Node hung at DXE--BIOS PCI Bus Enumeration KB 12789 - Era - Linux operating system pre-requisites (/tmp and /dev/shm directories) KB 12793 - Foundation - Cluster create failure for new HPE DX nodes and AHV hypervisor KB 12795 - Windows VSS snapshot failed with VSS shadow copy Service error: The security ID structure is invalid KB 12809 - Support during a critical upcoming upgrade/maintenanceNote: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
2 years ago

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