Hello, warriors of the digital
Our customer is in trouble because of a big problem
In order to install Windows 2019, Customer try to upload ISO files to Prism, but it keeps failing
[Image of ISO file]
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[Error message]
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Traceback (most recent call last): File "build/bdist.linux-x86_64/egg/ergon/client/legacy/base_task.py", line 468, in _resume File "/home/jenkins.svc/workspace/postcommit-jobs/nos/euphrates-5.15.2-stable/x86_64-aos-release-euphrates-5.15.2-stable/builds/build-euphrates-5.15.2-stable-release/python-tree/bdist.linux-x86_64/egg/acropolis/image/update_task.py", line 57, in _run File "/home/jenkins.svc/workspace/postcommit-jobs/nos/euphrates-5.15.2-stable/x86_64-aos-release-euphrates-5.15.2-stable/builds/build-euphrates-5.15.2-stable-release/python-tree/bdist.linux-x86_64/egg/acropolis/image/modify_task.py", line 162, in _modify_image File "/home/jenkins.svc/workspace/postcommit-jobs/nos/euphrates-5.15.2-stable/x86_64-aos-release-euphrates-5.15.2-stable/builds/build-euphrates-5.15.2-stable-release/python-tree/bdist.linux-x86_64/egg/acropolis/image/modify_task.py", line 338, in _do_import File "/usr/lib64/python2.7/contextlib.py", line 24, in __exit__ self.gen.next() File "/home/jenkins.svc/workspace/postcommit-jobs/nos/euphrates-5.15.2-stable/x86_64-aos-release-euphrates-5.15.2-stable/builds/build-euphrates-5.15.2-stable-release/python-tree/bdist.linux-x86_64/egg/acropolis/image/modify_task.py", line 335, in _do_import File "/home/jenkins.svc/workspace/postcommit-jobs/nos/euphrates-5.15.2-stable/x86_64-aos-release-euphrates-5.15.2-stable/builds/build-euphrates-5.15.2-stable-release/python-tree/bdist.linux-x86_64/egg/acropolis/image/modify_task.py", line 814, in _upload_source File "/home/jenkins.svc/workspace/postcommit-jobs/nos/euphrates-5.15.2-stable/x86_64-aos-release-euphrates-5.15.2-stable/builds/build-euphrates-5.15.2-stable-release/python-tree/bdist.linux-x86_64/egg/acropolis/image/modify_task.py", line 762, in _read_and_upload_image File "/home/jenkins.svc/workspace/postcommit-jobs/nos/euphrates-5.15.2-stable/x86_64-aos-release-euphrates-5.15.2-stable/builds/build-euphrates-5.15.2-stable-release/python-tree/bdist.linux-x86_64/egg/acropolis/image/modify_task.py", line 422, in _fetch_image_metadata File "/usr/local/nutanix/lib/py/nutanix_util.egg/util/base/command.py", line 160, in timed_command raise e OSError: [Errno 12] Cannot allocate memory
AOS 5.15.2 LTS, NX-1065-G5
If there is anything unusual, we are currently operating 4 nodes and have very high memory usage
Storage space is sufficient
What should I do to upload the image? I'm thinking about restarting Genesis, adding memory to CVM, etc
Thank you
Best answer by Kcmount
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