Fatal : Running CVM installer, starting host installer" when trying to image node | Nutanix Community
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Hi All
When I try to install AOS 6.5.2 I get the following errors.

 

 


IOError: rErrno 2] No such file or directory: '/etc/nutanix/factory_config.json' 2023-03-07 13:19:54,652Z CRITICAL svm_rescue:926 No suitable SVM boot disk found. 2023-03-07 13:19:54,652Z INFO svm_rescue:114 exec_cmd: sync; sync; sync 2023-03-07 13:19:54,658Z INFO svm_rescue:114 exec_cmd: umount -R /mnt/disk 2023-03-07 13:19:54,663Z INFO svm_rescue:114 exec_cmd: umount -R /mnt/data] 2023-03-07 13:19:52,159Z INFO Imaging thread 'svm' failed with reason oNone] 2023-03-07 13:19:52,164Z CRITICAL Imaging thread 'svm' failed with reason oNone] 2023-03-07 13:19:52,200Z ERROR Exception in running <InstallHypervisorKVM(<NodeConfig(172.16.150.9) @b5d0>) @ee10> Traceback (most recent call last): File "foundation/imaging_step.py", line 161, in _run File "foundation/imaging_step_hypervisor.py", line 47, in run File "foundation/imaging_step.py", line 353, in wait_for_event StandardError: Received "fatal" in waiting for event "Installing AHV": Imaging thread 'svm' failed with reason oNone]

 

 

Hello,

What hardware is this on?

 

Hello,

What hardware is this on?

 

Hey
Nutanix node
NX-UDS-1NL3-G5

Hey,

Quite a few threads about this error 

"No suitable SVM boot disk found. "

What's in lsscsi and fdisk -l ?

 

Particularly interested in if we have any existing partitions.

Hey,

Quite a few threads about this error 

"No suitable SVM boot disk found. "

What's in lsscsi and fdisk -l ?

 

Particularly interested in if we have any existing partitions.

 

Aha that lines up with some of the other threads saying there shouldn't be an sda1 (partition) just sda. 

If you run fdisk /dev/sda then d to delete then w to write it should disappear and just show /dev/sda no sda1.

I'd try that and rerun it.

 

 

Aha that lines up with some of the other threads saying there shouldn't be an sda1 (partition) just sda. 

If you run fdisk /dev/sda then d to delete then w to write it should disappear and just show /dev/sda no sda1.

I'd try that and rerun it.

 

 

 

 

 

I tried and got the same error again.

Aha that lines up with some of the other threads saying there shouldn't be an sda1 (partition) just sda. 

If you run fdisk /dev/sda then d to delete then w to write it should disappear and just show /dev/sda no sda1.

I'd try that and rerun it.

 

 

 

Hang on, it's sde in your screenshot with partition not sda?

Other folks talking about using parted to blank the partition table too.

May be worth opening a case with support, suspect a quick fix.

Hang on, it's sde in your screenshot with partition not sda?

Other folks talking about using parted to blank the partition table too.

May be worth opening a case with support, suspect a quick fix.

Thank you for the response! Do you think I should also delete sde?

Do you think it's installing on sde instead of sda? If so, how can I change it?

 

Hang on, it's sde in your screenshot with partition not sda?

Other folks talking about using parted to blank the partition table too.

May be worth opening a case with support, suspect a quick fix.

That's the current situation

 

 

And I saw this solution, but if I edit the file(.py) and then try to install it, the settings are deleted
https://next.nutanix.com/installation-configuration-23/fatal-imaging-thread-svm-failed-with-reason-none-38737

Hi there,

Sorry I’m out of ideas if we wiped the partitions on sde there :(

Worth opening a case and updating this thread with what support say.

Is this the portable foundation? If so, try to use the linux foundation vm. I've seen strange issues with the portable foundation and older cluster hardware. 

Is this the portable foundation? If so, try to use the linux foundation vm. I've seen strange issues with the portable foundation and older cluster hardware. 

Hi, I tried with both a Linux machine and my own computer, but I wasn't successful.

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