FATAL Imaging thread 'svm' failed with reason [none]

  • 16 November 2020
  • 7 replies

Hi all,

I am trying to install Nutanix Community edition on a Hpe DL360 Gen 9 with the latest firmware.

This is the configuration:

HPE Ethernet 1Gb 4-port 331i Adapter
Smart HBA H240 with:

  • 3x  1TB RAID 0 SSD for DATA DISK
  • 1x 1TB RAID 0 SSD for CVM Boot Disk
  • 1x USB Sandisk Ultra 3.0 for Hypervisor Boot

After selecting the discs after a few minutes I get this error:

Any ideas?



7 replies

Hi Carlos,


I’m getting exactly the same error. Did you manage to find a fix/solution


Hi Mohideenyassarvm,

I have tried several installations but I have not found the solution. It seems that the installation is not so easy 


I’m trying to install this in a 4 Node server. 3 Nodes i was able to install Nutanix CE successfully. However only one node is giving this error. Difference between this node and other node is that the not working node has 4x1TB HDD, 1x400GB SSD and working nodes are having 3x1TB HDD , 1x400 GB HDD and 1x 400GB SSD




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I have the same error on my Intel NUC7


Intel NUC 7 i5 NUC7i5BNH, Intel Core i5-7260U with storage shown below (BIOS is current)

  • SanDisk - SDCZ430-016G-G46 16GB Ultra Fit USB 3.1 Flash Drive
  • 120 GB SSD Drive
  • Crucial P2 1TB 3D NAND NVMe
  • 40 GB Memory


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To clarify, the “120 GB SSD Drive” is my SATA drive.


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I am having exactly the same issue. Any ideas how to fix this?

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For me it turns out it was an issue witht the RAID controller. I used the default PERC H710, which did not work. Swapping it for an LSI 2008 / 9211-8i made the difference.