Solved

You have a pending licensing action

  • 6 December 2019
  • 5 replies
  • 1228 views
U

Hi,

I have updated my Nutanix (AHV) license and checking license status, i see correct license expiry date applied to my clusters.

I however still get alert from “Licese Standy Mode” details below

Possible Cause

The license file has not been applied after cluster summary file generation.

Recommendation

Apply a new license.

 

When  i try to reapply license by downloading csf file, uploading csf file i get error:

You’ve uploaded an older/inactive cluster summary file(CSF). To continue, download the latest CSF from Prism Element or Prism Central

 

Help please

 

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Best answer by Uaifo 10 December 2019, 17:03

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5 replies

U

Thanks everyone for contributing, really appreciate!

Worked with the Nutanix support and basically we unapplied license using the Nutanix CVM command line (Linux) ncli license reset-license after which the cluster license was reset to “Starter” and reapplied my Pro license by following steps in Nutanix (download, then upload *.csf file and download then upload *.lsf file).

 

I now have my Pro license applied and now more licensing errors.

 

Thanks again everyone!!! 

andrew_ct
Userlevel 4
Badge +9

@Uaifo ,

I hope the KB article linked by @Sneha Patekar solves your issue, if so, please mark it as solved. But note that this is a CE specific forum, so you will more likely get a response to issues related with the commercial version in other Nutanix forums (“how it works”, “installation”, etc.).

S
Rank
Userlevel 2
Badge +1

@Uaifo Thank you for your question. The issue that you are facing could be because of the license_key.txt that would be generated on your cluster however not applied. 

I am attaching a KB article below for your reference. This should help you solve your problem. The article explains the exact issue that you are facing. 

Please find the attached link-

https://portal.nutanix.com/#/page/kbs/details?targetId=kA0600000008eynCAA

 

Please let me know if you still have any questions.

 

Thank you,

Sneha 

U

I have a Pro license which has been correctly applied, have contacted Nutanix support but no traction on that yet… Thanks

andrew_ct
Userlevel 4
Badge +9

Hi,

not sure if I correctly understand this, but do you maybe have a commercial license, not the community edition (CE)? If so, you may want to contact Nutanix support.

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