I have a customer who’s using the tool, but once she connects the tool the values of CPU and memory displays 0% of utilization. Can you help me to address this issue?
Solved
Data Collector not showing CPU and Memory Data
- Nutanix Employee
- 1 reply
Best answer by MoisesRoldan
After review the tool with customer we identified the error, and it was caused because the user was using an account different from admin, but with admin rights. This tool must be used with the Admin account of PC/PE.No other account with these privileges.
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+4- Nutanix Employee
- 95 replies
Nutanix Collector is a desktop application that collects cluster statistics from your VMware or Prism cluster. This output can then be viewed in Nutanix collector or can be downloaded as an Excel file. You can then upload these Excel files into Nutanix Sizer to size and predict future workloads or just to collect statistics on current usage. I hope you are using the latest version of the Nutanix Collector 3.1, if not please try with 3.1 Also, may I know is it for Mac, Windows or Linux machine? I hope you have crossed verified in prism for the stats of the CPU and Memory are visible in prism.
- Nutanix Employee
- 1 reply
- Answer
After review the tool with customer we identified the error, and it was caused because the user was using an account different from admin, but with admin rights. This tool must be used with the Admin account of PC/PE.No other account with these privileges.
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