Question

Upgrade Status of 'Upgrading' hung in Prism Central

  • 7 January 2019
  • 1 reply
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I'm running Prism Central 5.7.1.1 and have recently upgraded 6 of our clusters to 5.5.7.1. Of those 6 clusters, 3 of them are still showing an Upgrade Status of 'Upgrading' in Prism Central. It's been a over a month for one cluster and I've restarted Prism Central appliance to no avail - has anyone else seen this?

1 reply

Userlevel 3
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@mandg Sorry it has taken so long to respond to you. 

I have seem similar instances and it often times has to do with tasks that are “incomplete” on PC..You may want to check on the queued or running tasks from some time ago and then manually terminate the ones relevant to the storage.  I do believe this was a known issue at a time for certain updates (assuming everything else is OK).

 

Regards,

 

-Said

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