NCC upgrade queued | Nutanix Community
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I attempted an upgrade of NCC however it is stuck. Is there a way to restart the upgrade?





@brightcoveIT



ssh to cvm 10.1.1.77

check clusterhealth status by running below command



genesis status | grep -i health



if no pids, run “cluster start”



if pids are shown,



genesis stop cluster_health

cluster start



this should fix your issue
Thanks @sandeepmp, I ran the commands you suggested however the upgrade is still queued.
Still looking for a way to resolve this.
Hi @brightcoveIT



Are you still facing this issue?



I'm bumping this post back up. Hoping to get some fresh eyes on it.
Same Problem for me.



Is there any other solution for this?
Still having the problem. The above commands were unsuccessful. I am aware that there is an issue with CVMs that have less than 12gb of memory, but i changed the memory from 8gb to 12gb, and still having the issue.
Found a solution!



Log into a CVM and then run the command



progress_monitor_cli --fetchall



find the entity id and then run this command



progress_monitor_cli --entity_id= --entity_type=node --operation=upgrade_ncc --delete



"node" and "upgrade_ncc" should be the same, but verify and make sure that they are lower case and you dont include the "k" from either one. There might be more than one entity_id, so repeat for each (if its queued on more than one node).
@rborey



Thank you for sharing this! I will try this as soon as possible and give a feedback.
@RobinJo I can confirm @rborey solution resolved the issue for me
@rborey Thx for the solution. It works for me too!!!
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