Download Prism Central help

  • 21 December 2021
  • 1 reply

Userlevel 2
Badge +11

I’ve been trying to download the latest version of Prism Central through Prism and consistently fails. I then downloaded the binary and metadata file but they also continue to fail to upload through Prism after various progress. I checked that there’s at least 10GB of  free space in the /home directory - are there any logs that I can look at to troubleshoot further?

1 reply

Userlevel 2
Badge +4

Hi mandg,

Could you please verify the /home percent on the prism central VM?

Please ssh into Prism Central VM (login as nutanix) and execute the following command.

  1. df -h

Also, Could you please provide me with the screenshot of the error you see while downloading the bundle to upgrade Prism Central?