Question

Clear critical alerts with a later date

  • 17 January 2020
  • 4 replies
  • 328 views

Badge +1

 

Hi,

I had a problem with the NTP server configured on the Nutanix cluster, unintentionally changed the date to 09012020 instead of 01092020,  the point is that after solving that problem, now the cluster reports to me Critical alerts dated September 1, 2020. The date of the NTP is already corrected, but Web Console  shows some critical alerts, but those alerts are not shown with ncli, but  are shown with Alert tool. I have try to aknowledge and  resolved them, but they are NOT eliminated from alert_list.


Does anyone know what I can do so that the web console no longer shows them?

Thanks in advance,


4 replies

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I forgot to mention that I followed the nutanix procedure that instructs to run this command:

nutanix@CVM:$ ncli alerts resolve ids=1598992889808070:11:"00059574-18e4-4672-5df8-ac1f6bc18571"

Error: Could not find all the given alerts.

 

as I mentioned above, ncli cannot see these alerts. : (

Userlevel 3
Badge +5

Hi

 

Follow the below KBs, maybe you can get more:-

 

https://portal.nutanix.com/#/page/kbs/details?targetId=kA0600000008cOXCAY

https://portal.nutanix.com/#/page/kbs/details?targetId=kA0600000008iHbCAI

 

 

Thanks

Badge +1

Hi Ramakrisnha

I appreciate your quick answer, but I have already been tested  both procedures and none worked, the critical alerts continue showing on prism, : (

Thanks

 

Userlevel 3
Badge +5

Hi

 

Ask Customer Technical Support :-
https://portal.nutanix.com/

Then Create a New Case.

 

Thanks

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