This is a new cluster, but during one click ESXi upgrade, tasks for stuck and now nothing can happen. I am fed up with tasks getting stuck and not completing, I would like to destroy the cluster and individually update ESXi on each node. We are runing XC740xd-12
Is this for Nutanix community edition or the paid Nutanix product. If this is for the paid version it might be best to open a support ticket and get to root cause - it might be a simple thing. Let me know and I can move this to the right forum. Thanks
This eases some of the pain. 🙂
1- Make sure this is not a production system running VMs in the cluster as these steps can cause “data loss”. The steps 2 and 3 may be skipped depending on you have licensed the cluster or have “encrypted disks” in the cluster.
2- Reclaim Licenses if possible in present state of the cluster
nutanix@cvm$ ncli -h true
nutanix@cvm$ $ ncli license reset license
3- Check if the cluster has SED disks that are encrypted:
nutanix@cvm$ ncli data-at-rest-encryption get-status | grep Protection
The output should say “disable”
4- Change to Nutanix directory:
nutanix@cvm$ cd /home/nutanix
5- Create .node_unconfigure file in the above directory
nutanix@cvm$ touch .node_unconfigure
6- Restart genesis; this step will wipe all cluster data from the node
nutanix@cvm$ genesis restart
Repeat steps 3 through 6 on all nodes in the cluster.
Hope this helps.
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