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Windows VMs not respecting guest shutdown

  • October 16, 2020
  • 3 replies
  • 1104 views

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Anyone experience issues with Windows VMs, Server 2016 and 2019 in my case, not respecting a “Guest Shutdown” action if there hasn’t been any console activity for a while? This occurs with a Prism GUI shutdown or an API call to v2/vms/{uuid}/set_power_state

Is there a setting within Windows that is preventing this or is it a Nutanix issue? Thanks.

Best answer by Alona

Hi EricUMD,

Are you running on AHV?  If so this article can be useful KB-5828 AHV | Power actions initiated from Prism or API may fail for Windows VMs.

 

Let me know if this helps, please.

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3 replies

Alona
Nutanix Employee
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  • Nutanix Employee
  • 426 replies
  • Answer
  • October 19, 2020

Hi EricUMD,

Are you running on AHV?  If so this article can be useful KB-5828 AHV | Power actions initiated from Prism or API may fail for Windows VMs.

 

Let me know if this helps, please.


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  • Author
  • Trailblazer
  • 28 replies
  • October 20, 2020

Thank you. I will test out those changes and report back.


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  • Author
  • Trailblazer
  • 28 replies
  • October 21, 2020

It was changing the screen to never turn off in my case. Thanks again.