5.18 2020.9.16 cannot open web console

  • 8 October 2020
  • 5 replies




I just installed a nested CE 5.18 2020.9.16, and it is OK. single node. vmware esxi 6.7


The host IP is pingable, but the CVM IP is unpingable from outside pc.

so cannot open web console

When i login the host, can ping the cvm ip.


how to fix the issue?


thank you so much.

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5 replies

Userlevel 2
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Hi Brucegu,


I see from your question that you installed CE 5.18 2020.9.16


And, the screenshot you provided looks like the installation of the host completed successfully and the configuration of CVM is yet to be done.


Please unplug the iso attached and then set power reset the node.


Hope this helps,





I am able to ssh into my ahv ( and cvm ( but I am unable to access the web console on either ip address?

Hello. Try disabling the linux firewall. If this helps, then create a rule for the needed web ports


ssh controller vm from ahv,  run "service iptables stop" ( or firewalld stop)




I am having the same symptoms, where it seems like the installer did not configure ESXi during the install.  After disconnecting the iso and rebooting, esxi loads up in a default state (no ip address configured etc.).  It does have the nutanix password, so something happened, but it appears that perhaps not all of the config was applied. I also do not see any CVM when logged into the host.  Did you ever discover the trick here?  It doesn't seem to be documented.


I had the same issue but when installed the single node cluster by the following guide, i was able to access the web consol but i am still struggling with Multinode.