I am fairly new to the Nutanix system as our company recently decided to upgrade all server hardware to a Hyper-Converged system. Because of this, my knowledge of the backupsnapshot systems used by Nutanix is very limited, so please bear with me.
So heres the issue; yesterday afternoon one of UPS burned itself up and caused a sudden power outage in our core datacenter. This location houses our primary Nutanix 4 node cluster. This is also the location where all employee profiles are stored using the Nutanix File Server system. After power was restored and th Nutanix system powered back up (took roughly 30mins) all services seemed to be restored. The next morning however, we started recieving calls about users not being able to login to the system. They are getting errors about network profiles not being available. Quicking checking the HomeShare location, we quickly determined the users home profile folder is suffering some issues. Properties shows 0bytes and all tabs are essentially blank. This leads me to believe the folder is corrupt and needs to be restored. Seems like a simple task with the exception that I have never done this before on a Nutanix system.
When i go into the Data Protection section, I can see that there is a local Snapshot of the File Server in question from yesterday at 9:45am (before the unexpected shutdown). My question now becomes, what is the process of restoring the system to this snapshot, or in the very least gaining access to it so i can pull the necessary files from it?