genesis service fail

  • 14 November 2016
  • 3 replies

Userlevel 1
Badge +9
I've this error on the Prism Console: genesis is down on controller VM I've run the command ncc health_checks system_checks cluster_status_check --cvm_list= and this is the error log:2016-11-10 00:16:00 INFO Verifying CVM salt states 2016-11-10 00:16:00 ERROR Failed to execute sudo /bin/ls /home/saltstates: [Errno 12] Cannot allocate memory 2016-11-10 00:16:00 CRITICAL Traceback (most recent call last): File "/home/hudsonb/workspace/workspace/User_builds/builds/build-danube-4.7.1-stable-release/python-tree/bdist.linux-x86_64/egg/util/misc/", line 40, in wrapper File "/home/hudsonb/workspace/workspace/User_builds/builds/build-danube-4.7.1-stable-release/python-tree/bdist.linux-x86_64/egg/cluster/genesis/", line 2474, in sync_configuration_thr File "/home/hudsonb/workspace/workspace/User_builds/builds/build-danube-4.7.1-stable-release/python-tree/bdist.linux-x86_64/egg/cluster/genesis/", line 3779, in __sync_zeus_configuration File "/home/hudsonb/workspace/workspace/User_builds/builds/build-danube-4.7.1-stable-release/python-tree/bdist.linux-x86_64/egg/cluster/", line 66, in sync_salt_configuration File "/home/hudsonb/workspace/workspace/User_builds/builds/build-danube-4.7.1-stable-release/python-tree/bdist.linux-x86_64/egg/util/base/", line 157, in timed_command OSError: [Errno 12] Cannot allocate memory Can you help me?

Best answer by tfindelk 14 November 2016, 13:22

View original

This topic has been closed for comments

3 replies

Userlevel 1
Badge +9
I have already open and close a ticket
Userlevel 6
Badge +29
Flavio - Can you open a support ticket if you haven't already?

Userlevel 1
Badge +6
Hi Flavio,

this lookes like a supported environment or CE? If supported please open a support ticket.