Nutanix files 4.0 | Nutanix Community
Skip to main content

we are unable to configure Nutanix file server backup from veeam, actually we are not able to ping FSVM IP from Veeam backup server and currently no block in ports/VLAN.

we are able to ping Nutanix file storage IP but not FSVM IP.

any advise or suggestion.

Which IP are you trying to ping Storage or Client side ? 


https://next.nutanix.com/files-storage-71/veeam-backup-for-nutanix-file-server-smb-share-backup-from-snapshot-path-41377


Which IP are you trying to ping Storage or Client side ? 

its Storage side IP to ping and i am actually using Veeam v12 and following this KB for Nutanix files

https://helpcenter.veeam.com/docs/backup/vsphere/nutanix_add.html?ver=120


you cannot ping the Storage IP. 

Can you check the firewall between Veeam and Nutanix Files


you cannot ping the Storage IP. 

Can you check the firewall between Veeam and Nutanix Files

its already allowed and in firewall i even kept any to any and checked it but still same.

i am able to ping the default gateway but not the ip from backup server.

i am able to ping same ip from local pc.


the ping is not allowed inside the FSVM (Storage Network), try to connect Veeam directly.