Engagement Mastery: Harness the power of mentions for boosting community involvement

  • 23 February 2017
  • 1 reply
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Mentions are one of the most common features you see on social media platforms. Mentions lets you acknowledge other community members in your replies and add them to your posts.

When you're perusing discussion forums and come across a question you're pretty sure Mike'll be able to answer, you can respond to the post and mention Mike, who might be able to give some more insight into the query.

Let's say you want to thank someone for the answer that saved your weekend. Just enter their username, preceded by an “at” symbol (@). As you begin typing, a pop-up menu will offer suggestions of users to choose from. You can either continue typing the name or select a name from the list.
 

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This is a great way to get personal in your posts and discussions. I encourage you to try it out today.

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Look for more 'Did you know…' posts, and thank you for helping the community.

I am looking forward to seeing you in the forums.

 


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aluciani thanks for sharing this.. very helpful