Installation & Configuration

Welcome to the Nutanix NEXT community. To get started please read our short welcome post. Thanks!

cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrading Prism Central stops with error

SOLVED Go to solution
Highlighted
Explorer

Upgrading Prism Central stops with error

I'm trying to upgrade the Prism Central version to 5.1.2 from 5.1.0.1

 

But I got an error as follows after uploading binary. What this message means?

I tried several AOS binaries like 5.1.1.3 or 5.1.0.0, but result was the same.

 

Current Versions

- Prism Central 5.1.0.1, NCC 3.1.0

- Cluster No.1  => ESXi 6.0, AOS 4.7.4NCC 3.1.0

- Cluster No.2  => ESXi 6.0, AOS 4.7.4, NCC 3.1.0

 

SnapCrab_NoName_2017-9-8_11-44-47_No-00.png

1 ACCEPTED SOLUTION

Accepted Solutions
Adventurer

Re: Upgrading Prism Central stops with error

Issue is as reported in ENG-79199
--> Manually executed below commands on the Prism central VM

zkrm /appliance/logical/upgrade_info/afs/compatibility_matrix 
zkrm /appliance/logical/upgrade_info/nos 

5 REPLIES
Adventurer

Re: Upgrading Prism Central stops with error

Issue is as reported in ENG-79199
--> Manually executed below commands on the Prism central VM

zkrm /appliance/logical/upgrade_info/afs/compatibility_matrix 
zkrm /appliance/logical/upgrade_info/nos 

Explorer

Re: Upgrading Prism Central stops with error

Thanks a lot @bs_irc.

 

btw, Where can I read more about ENG-***** ?

I searched https://portal.nutanix.com and found release notes,

but couldn't find document about ENG-79199.

Adventurer

Re: Upgrading Prism Central stops with error

ENG-***** are internal documents from nutanix. you can't read them.

this is a known bug associated to ENG-79199 in their system.

Explorer

Re: Upgrading Prism Central stops with error

Thanks @bs_irc

So, how did you get the following solutions?

Or are you inside stuff?

(I just want to be able to search and solve these problems by myself)

 

 

zkrm /appliance/logical/upgrade_info/afs/compatibility_matrix 
zkrm /appliance/logical/upgrade_info/nos 
Adventurer

Re: Upgrading Prism Central stops with error

Hi,

 

I'm not an inside man, but i'm a NSES and NPP 5 with already more as three years of experience on Nutanix. I have several clusters under my management and had a case in the past with your problem, that's where i learned the known bug and the solution.

I had already several cases and ran into a lot of known bugs, mostley it was on Hyper-V, but also on AHV or AOS.