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Hi, thank you for your reply. I guess that would mean to get in touch with DELL support first as it's a XC-630 cluster. So I will contact DELL support and they will get in touch with you or how does that work? I don't really know what update steps have already been performed before it broke. On the other host (that has been updated), the CVM was moved from admin user profile to Program Files folder. This has not yet happend. The only log information I could find is in svm_update.out. It repeatedly states "Waiting for the CVM to shutdown" for over an hour. svm-error.out states "PM Timed out waiting for the CVM to shutdown_x000D__x000A_" that's where it is stuck. Thank you
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