5 Essential Tips for Maximizing Your Experience at Nutanix .NEXT for Bloggers
Well, it’s not thatncli user listshows that there are two accounts and that both have:ROLE_CLUSTER_ADMIN, ROLE_USER_ADMIN, ROLE_CLUSTER_VIEWERwhich to me means “when both Admin and Prism Central Admin roles are selected, the local user is able to login.” as the support document I linked says, they should be able to login. So it’s not that. Something else is making my server unreachable.
OK, I’m a little smarter now. Our Hypervisor is version 20201105.2175 and I found this support document:Login to PC UI fails with "Server is not reachable" (nutanix.com)While I don’t have the “version affected” which is “2021.x”. I don’t know if the Hypervisor is the same as Prism Central or if “PC” stands for Prism Central. I’m wondering if the article doesn’t list ALL the affected versions, just the latest affected version. As mine is older, it would be affected too. If that’s the case, I now need to check the roles for the accounts.Searching for what seems like basic information on Nutanix is painful. Either we can’t do much via cli, or they just don’t list how to do things via cli.
Called support and got an answer right away. Yes, the command is correct.Also, to remove a name server it’s:ncli cluster remove-from-name-servers servers=NAME_SERVER_IPThat resolved one issue, and the health check now shows PASS on ton of things.It is also showing “Cluster/node reports it is currently undergoing maintenance/upgrade.” which appears to be a whole other issue.
Is this the correct command to add a nameserver:ncli cluster add-to-name-servers servers=NAME_SERVER_IP
Can I change the DNS server the Nodes are looking for via SSH? I noticed we’re getting “dns_server_check” failures. It’s looking for our old DNS server.
This link takes me to a page that says “Invalid/Expired contract. Please contact portal-accounts@nutanix.com” which is why I am seeking help from the community.
I had a comment that this page just denied, so I’m typing it again. How annoying. I stumbled upon some documentation from the former employee who had detailed PuTTy instructions to login using a password less key. I was able to login as “admin” and run the command that @rohan.saksena-55595 mentioned earlier and got:{"leader":"IPADDRESS:9080", "is_local":true}The “IPADDRESS” returned was not the IP I was using to SSH into the system, nor is it the IP of the Prisim login page I’ve been using.
Our support contact has expired. I emailed them regarding this and I’m waiting to hear back. The link you provided does not resolve. I changed the “nutanix” user password using the process in this link: Recover CVM's nutanix user Password Through the Prism Web Console
Logging in as Admin and then running “su - nutanix” prompts for the password which we don’t have. It should be the default “nutanix/4u” but it’s not working.Running the command “curl localhost:2019/prism/leader && echo” returns:{“leader”:”10.20.2.121:9080”, “is_local”:true}That IP and port does not resolve in my browser.
When I login as “admin”, it says:-bash: /home/nutanix/ncc/ncc_completion.bash: Permission denied but I can run commands it looks like. Is it safe to run the command you posted as “admin”? I’m not certain what it does.
The password we have on file for the nutanix user isn’t working. I’ll have to get back to this when I figure out what else it could be.
I’m not familiar enough with this platform to know about the “server producing the Prism web page”. Servers on the Nutanix system are working and the Prism login populates, but the error occurs after several minutes of waiting for it to login. I am able to SSH into Nutanix and it gives a disclaimer against making “unsupported alterations”.
Tried other browsers and incognito. Same issue.
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