Windows VMs not respecting guest shutdown

  • 16 October 2020
  • 2 replies


Anyone experience issues with Windows VMs, Server 2016 and 2019 in my case, not respecting a “Guest Shutdown” action if there hasn’t been any console activity for a while? This occurs with a Prism GUI shutdown or an API call to v2/vms/{uuid}/set_power_state

Is there a setting within Windows that is preventing this or is it a Nutanix issue? Thanks.

2 replies

Userlevel 5
Badge +5

Hi EricUMD,

Are you running on AHV?  If so this article can be useful KB-5828 AHV | Power actions initiated from Prism or API may fail for Windows VMs.


Let me know if this helps, please.


Thank you. I will test out those changes and report back.