Prism for Infra and IT Ops

Streamline Your Infrastructure Management and IT Operations

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  • 760 Replies

Automatically Send Nutanix Alerts to ServiceNow

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Prims Pro 5 17 - A Short Tutorial

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Prism Pro 5 17 What's New

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381 Topics

Abdulrhman
AbdulrhmanTrailblazer
asked in Prism for Infra and IT Ops

Prism central server is not reachable

Hello  I’m trying to figure out why We are unable to login in to Prism central as below message appear when trying to login: as it show in the dev tools ( Failed to load resource )  I have checked the apache and its not working but not sure if the issue has anything to do with httpdbelow is the status of httpd on the PCVMRedirecting to /bin/systemctl status httpd.service● httpd.service   Loaded: masked (/dev/null; bad)   Active: inactive (dead)nutanix@NTNX-1-A-PCVM:~$nutanix@NTNX-A-PCVM:~$ sudo service httpd startRedirecting to /bin/systemctl start httpd.serviceFailed to start httpd.service: Unit is masked. after that checked if a service does not start or there is any FATAL logs for i in `svmips`; do echo "CVM: $i"; ssh $i "ls -ltr /home/nutanix/data/logs/*.FATAL"; done /home/nutanix/data/logs/magneto.FATAL/pollux.ntnx-10-0-22-199-a-pcvm.nutanix.log.FATAL.20220510-022710.119479/home/nutanix/data/logs/lazan.FATAL/home/nutanix/data/logs/uhura.FATAL/home/nutanix/data/logs/catalog.FATAL/h

5
Abdulrhman
2 days ago
IPC_ahaas
IPC_ahaasAdventurer
asked in Prism for Infra and IT Ops

Nutanix - Server is not reachable

I am new to this companies Nutanix system and we’re getting “Server is not reachable” from the Prisim login screen.I’m getting information overload trying to find where to start diagnosing this issue. Hoping someone can point me in a direction of what to try first. I am remote so I cannot interact with the system directly.

11
IPC_ahaas
5 days ago
Dominix_pf
Dominix_pfAdventurer
asked in Prism for Infra and IT Ops

Changing Password Policy

I need to change the expiration period for the password based on local password. Do you know which command allow to do that, I have checkedncli authconfigbut without success.Cheers from Tahiti

2
Dominix_pf
6 days ago
S
Nutanix Employee
Sneha PatekarNutanix Employee
posted in Prism for Infra and IT Ops

What Does the Destroy Cluster Command do?

There has been always slight confusion as to what of the 2 commands to use while destroying a cluster - cluster destroy and cluster -f destroyThe difference between the two are cluster destroy : This will clean out all the data on the cluster and wipe out all the configurations.  cluster -f destroy : This command does the exact same thing. Also it will bypass any check for any service on the node. It grants permission to destroy cluster even if zookeeper node is not accessible. Think of it as forcefully destroying the cluster. Always make sure to reclaim licenses before destroying the cluster to follow best practice.Licenses can be reclaimed via the portal or can also be reclaimed manually via SFDC.If licenses are reclaimed manually following commands need to be run once they are reclaimed:ncli -h truencli license reset-license

1
T
15 days ago
S
Nutanix Employee
SrikalaNutanix Employee
posted in Prism for Infra and IT Ops

Is Prism inaccessible during AOS upgrade?

Have you noticed your Prism being unavailable via GUI or API when an AOS upgrade is running? This can occur during an AOS upgrade from 5.15.x or older to 5.19 or newer AOS. For more information check out KB 12280.

0
S
Nutanix Employee
1 month ago
daniel.martinez-42326
daniel.martinez-42326Adventurer
asked in Prism for Infra and IT Ops

How to remove several VM at the same time on AHV cluster?

Hi!If you have several Virtual machines on an AHV cluster that must be deleted, can you delete  them at the same time from Prism Central or should you remove them one by one from Prism Element?Also, is there any Rest API or PowerCLI to do that process? Thanks

3
N
Nutanix Employee
1 month ago
P
PASCAdventurer
asked in Prism for Infra and IT Ops

Windows Server domain join not possible when on different hosts

Hello, I stumbled upon a very weird problem and I am not able to sort it out myself.I have a pretty fresh Cluster running AHV which is for our Lab.I installed a Server 2022 DC - all fine. I installed a second one - all good.I created the Active Directory on the first one, edited IP-Settings on both machines including DNS and everything and tried to join the other Server as a second Domain Controller. That is where I got stuck. It wasn’t able to join the Domain. On the Error Page it said it was able to find the Domain but wether A-Records are not correct or the Server is noch reachable.Ping and nslookup works just fine though. I tried a day testing everything that was coming to my mind and after some while I tried to eliminate as much factors as possible. So I migrated both Servers to the same Node to eliminate networking issues - and this does the trick. When I want to domain join another Server from another Node it does not work anymore, as soon as it is on the same, it does.I then tr

8
rohan.saksena-55595
Nutanix Employee
1 month ago
M
MarvinBVoyager
asked in Prism for Infra and IT Ops

Have a cloned VM inherit the assigned categories

We have a subset of VMs that a group of users needs readonly and console access.  This is not difficult with RBAC using categories.  However, when we clone these systems for testing  or new deployment, the assigned categories don’t get inherited from the source VM.  Since we do this often,  this is a management headache.Is this standard behavior?  If so, any ideas on how to do this easily? I was hoping projects might be helpful, but I can’t find much useful documentation or examples to guide me.

0
M
1 month ago
MatthieuC
MatthieuCAdventurer
posted in Prism for Infra and IT Ops

Clone VM and execute script

Hi,I want to clone a VM in a isolated network.The isolated network is the same as Production (same IP / same name). There is no communication between production network and isolated network.After the VM is cloned, i start it and i need to execute a script for ajustements.Is it a way by API (prism) or anything else to execute locally a script?Thanks for your help,Matt

6
MatthieuC
1 month ago
M
MaxylPathfinder
asked in Prism for Infra and IT Ops

VM Network usage statistics on AHV

Hi ,How do we get the exact BW/network stats for a VM. The entity chart in Analysis created for VM Network RX/TX shows different values for the tap interface on AHV Does the VM Network RX/TX entity chart for VM include the storage traffic towards the hypervisor ? Which is internal and the tap interface traffic is rx/tx towards external ? 

0
M
2 months ago
OsmanDinc
OsmanDincAdventurer
asked in Prism for Infra and IT Ops

Metadata Usage Report

Can we us the metadata usage report by prism central on cluster? Has anyone tried? Or How can I get a similar report? Thank you

4
OsmanDinc
2 months ago
B
BalramAdventurer
asked in Prism for Infra and IT Ops

List VM UUID via vm-name search via REST API 3

Hi, Using REST API 3 ,i want to list vm uuid by providing vm name in search criteria.But i am unable to find any search filter to provide vm name.I am using PUT /vm/list, these are the body model{ "kind": "vm", "sort_attribute": "string", "filter": "string", "length": 0, "sort_order": "string", "offset": 0}Please suggest where to put vm name search criteria.Also, suggest if there is another call for it to list vm uuid by vm name search.

2
J
3 months ago
DavidN
DavidNTrendsetter
asked in Prism for Infra and IT Ops

RX/TX dropped packets graph "missing" from Prism Element | Analysis for AHV hosts

Hello,On ESXi based Hypervisors in a Nutanix cluster, in AOS 5.20.2.1 Prism Element | Analysis has a Metric Chart that can be created for a host:Virtual NIC bytes received rateVirtual NIC bytes transmitted rateVirtual NIC bytes dropped transmitted packetsVirtual NIC bytes received packets dropped Any chance it can be added as a metric chart for hosts running AHV? (perhaps I’m missing something...)I do see it in the Networking Visualization - (just the mini-charts when a host / interface is highlighted). We do have network visualization configured and working. References/notes consulted:https://next.nutanix.com/how-it-works-22/network-visualization-and-network-switch-information-37473https://next.nutanix.com/discussion-forum-14/how-do-i-configure-physical-nic-s-to-appear-on-the-virtual-networks-screen-37946

0
DavidN
3 months ago
J
jagan_RajaramVoyager
asked in Prism for Infra and IT Ops

How to use Sysperp File Windows VM Clone API

I am provisioning a Windows clone VM using API, can you help how to inject the sysperp file in vm_customization_config?

1
rohan.saksena-55595
Nutanix Employee
3 months ago
K
Kike2020Adventurer
asked in Prism for Infra and IT Ops

Disk Does not Decrease its Capacity

Hello, good afternoon, We are doing space scrubbing, saw a VM and scrubbed approx. 4Tb, more than 48 hours have passed and in prism it continues to reflect space.Does anyone know what is happening, we saw that the Curator has been executed successfully. 

0
K
3 months ago
S
Sarah HernandezVoyager
posted in Prism for Infra and IT Ops

Which actions do you need in X-Play?

I am a part of the Prism Ops product management team, and we are working to greatly expand the actions we offer out of box in X-Play and we need your input on Which actions do you need in X-Play?If you have a few moments, we would really appreciate your feedback on which actions you feel we should add to X-Play!https://forms.gle/iLQGL9GoNrNz5Le3AThe form should only take around 5 minutes to fill out. Your input will help decide which actions we should focus on first. We are running a survey from now until Friday, January 28th at 5PM Pacific Time.For more information on X-Play, check out Laura's recent "Getting Started with Nutanix X-Play" blog https://www.nutanix.dev/2022/01/19/getting-started-with-nutanix-x-play/ 

0
S
3 months ago
S
sca1178Voyager
asked in Prism for Infra and IT Ops

How do you delete a recovery point of a VM that no longer exists?

How do you delete a recovery point in Prism Central of a VM that no longer exists?

2
H
Nutanix Employee
3 months ago
A
agnewman66Explorer
asked in Prism for Infra and IT Ops

Prism and Browser Issues

Is Prism supported on all/most current browsers? I have issues with Edge and to some extent IE11. Mostly on an AHV cluster that I am testing on before I migrate my producton to AHV. Typically it is with on the VM page and creating or otherwise managing VM's. Sometimes i have issues with the log in page rendering at all.

4
R
4 months ago
M
MaheshNikamPathfinder
asked in Prism for Infra and IT Ops

While updating VM Categories, Asking for clear status on VM grid

I am upading VM through restAPI, VM  is getting updated but after showing warning on VM grid as below. Request: Method: Put{    "spec": {        "name": "Mahesh-Win7-Flow-0002",        "resources": {            "power_state": "ON",            "hardware_clock_timezone": "Asia/Calcutta"        }    },    "metadata": {        "kind": "vm",        "categories_mapping": {            "Environment": [                "Production",                "Testing"            ],            "Team": [                "Dev-Junior"            ],            "Department": [                "Dev"            ]        },        "categories": {            "Environment": "Production",            "Team": "Dev-Junior",            "Department": "Dev"        },        "use_categories_mapping": true,        "entity_version": "",        "spec_version": 20,        "spec_hash": ""    }}Response : "status": { "name": "Mahesh-Win7-Flow-0002", "state": "ERROR", "execution_context": { "task_uuid": [ "7c606

1
JoseNutanix
Nutanix Employee
4 months ago
W
woohhaaWayfarer
asked in Prism for Infra and IT Ops

Prism Central PC.2021.9.0.3 Update

Has any one upgraded Prism Central to 2021.9.0.3 yet? If so how did it go? Any problems or gotchas thus far?

2
M
4 months ago
P
PlinioMarcosPathfinder
asked in Prism for Infra and IT Ops

Issue after updating software and firmware

Hi,Recently we updated our 2 clusters to latest firmware and software, as indicated by the LCM inventory check. All running well and up-to-dated. But after a feel day we realize some issues:The data protection was not working, all VM loses they category In one cluster try to start a lot of tasks for removing stretch for the entities VMs, and always fail and starts again. The web console became very slowly. All NGTs present as need to upgrade or not installed, when we tried to re-install the issue was could not mount the NGT. In some ones we could goes in the OS, eject the unity and re-install it, but others no. Some VMs starts to present issues like freeze, and when we tried to restart (either by the OS or the web console command) they crash.Because of this we tried to shutdown entirely one cluster, that no have any VM, when we do this the CVM and PE VM start normally, but the PC VM no. When we try to start it by the PE web console the result was that there is no enough resources avail

3
B
Nutanix Employee
4 months ago
M
Martin EdeliusTrendsetter
asked in Prism for Infra and IT Ops

Can I create and attach a vdisk to a VM via Prism Central API?

Hi!I want to use the Prism Central API to create and connect a vdsik to a VM. The only examples and topics I’ve seen for creating and attaching vdisks uses the Prism Element API, i.e. using a specific CVM as the endpoint.I don’t want to use a specific CVM as this is to be an orchestrated task triggered by our ITSM system. We can’t rely on a specific CVM to be available and would much rather use Prism Central.However, I can’t find any API calls that seem to be able to create and attach a vdisk. Maybe the PUT /vms/{uuid} call is capable of this but I can’t see any mention of this in the documentation.Is there a way to do this with Prism Central?

1
JoseNutanix
Nutanix Employee
5 months ago
E
Enterprise ComputeWayfarer
asked in Prism for Infra and IT Ops

Prism Central Backup/Restore Configuration

This was answered 3 years ago and it was being “looked into”  was anything created to be able to export Configuration from Prism Central? Where it was answered 3 years ago:https://next.nutanix.com/prism-infrastructure-management-26/export-import-backup-prism-central-element-configuration-17740   Thank you

3
J
5 months ago
H
hyoung hoAdventurer
asked in Prism for Infra and IT Ops

"VMs Disk Usage" in Prism Central "No data available"

In Prism Central, only the "VMs Disk Usage" field is output as "No data available". Is there a solution or issue? Version pc.2021.9.0.2Version 5.15.7 LTS   

0
H
5 months ago
R
RomainBeeScout
asked in Prism for Infra and IT Ops

mutual authentication webhooks

I’m trying to secure webhook communication. I’m using PRISM Element. My callback server uses https and has a web-server certificate installed issued by a local CA. First question is, which CA certificate will PRISM use to validate the callback server certificate? Is it the same CA certificate used for the PRISM web server? Second question, how does the callback server verify that the webhook effectively originated from PRISM? Is this mutual TLS or is there another method? If mutual authentication, what certificate does PRISM use for this?

0
R
5 months ago

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