Question

Prism Central CE 'multicluster' Install Hangs


Hi all,

I'm having some trouble installing the Prism Central CE Edition (ce-pc-deploy-2018.01.31). Basically, I've got the VM powered up, but once I start the cluster creation process, it simply hangs after installing the first four services (Zeus, Scavenger, SSLTerminator, and Medusa). It doesn't go beyond that. I'd like some help understanding what's holding up the rest of the services being installed.

Here's a look at the install from the command line:

code:
nutanix@NTNX-172-16-110-137-A-CVM:~$ cluster --cluster_function_list="multicluster" -s 172.16.110.137 create
ERROR:root:Failed to get CVM id
2018-05-14 00:34:57 INFO cluster:2420 Executing action create on SVMs 172.16.110.137
2018-05-14 00:35:01 INFO cluster:1039 Discovered node:
ip: 172.16.110.137
rackable_unit_serial: 172-16-110-137
node_position: A
node_uuid: 999e1169-c69e-4a59-855a-42c80e94a0f3

2018-05-14 00:35:01 INFO cluster:1057 Cluster is on arch x86_64
2018-05-14 00:35:01 INFO cluster:1191 Setting the cluster functions on SVM node 172.16.110.137
2018-05-14 00:35:01 INFO cluster:1196 Configuring Zeus mapping ({u'172.16.110.137': 1}) on SVM node 172.16.110.137
2018-05-14 00:35:01 INFO cluster:1212 Creating cluster with SVMs: 172.16.110.137
2018-05-14 00:35:04 INFO cluster:1262 Waiting for services to start
Waiting on 172.16.110.137 (Up, ZeusLeader) to start: SSLTerminator Medusa DynamicRingChanger Hera InsightsDB InsightsDataTransfer Ergon Prism AlertManager Catalog Uhura SysStatCollector ClusterConfig APLOSEngine APLOS Kafka Lazan Epsilon NuCalm Delphi Metropolis Cadmus Microseg ClusterHealth

Waiting on 172.16.110.137 (Up, ZeusLeader) to start: DynamicRingChanger Hera InsightsDB InsightsDataTransfer Ergon Prism AlertManager Catalog Uhura SysStatCollector ClusterConfig APLOSEngine APLOS Lazan Delphi Metropolis Microseg ClusterHealth


You can see clearly that the first four services are instantiated, but nothing else:

code:
nutanix@NTNX-172-16-110-137-A-CVM:~$ cluster status
2018-05-14 00:37:09 INFO zookeeper_session.py:110 cluster is attempting to conne ct to Zookeeper
2018-05-14 00:37:09 INFO cluster:2420 Executing action status on SVMs 172.16.110 .137
The state of the cluster: start
Lockdown mode: Disabled

CVM: 172.16.110.137 Up, ZeusLeader
Zeus UP [188578, 188605, 188606, 188618, 188656, 188673]
Scavenger UP [191353, 191381, 191382, 191383]
SSLTerminator UP [193090, 193116, 193117, 202752]
Medusa UP [193120, 193182, 193183, 202819]
DynamicRingChanger DOWN []
Hera DOWN []
InsightsDB DOWN []
InsightsDataTransfer DOWN []
Ergon DOWN []
Prism DOWN []
AlertManager DOWN []
Catalog DOWN []
Uhura DOWN []
SysStatCollector DOWN []
ClusterConfig DOWN []
APLOSEngine DOWN []
APLOS DOWN []
Lazan DOWN []
Delphi DOWN []
Metropolis DOWN []
Microseg DOWN []
ClusterHealth DOWN []
2018-05-14 00:37:11 INFO cluster:2533 Success!


Much obliged to anyone who can shed some light.

2 replies

Badge +1
Hi there, I have the exact same problem...
Userlevel 2
Badge +11
can you post this question in the CE forum? https://next.nutanix.com/discussion-forum-14

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