Not able to access console of a VM

I am trying to access the console of a VM in AHV. I have powered on the VM. While trying the button 'launch console' , the screen becomes grey for a moment. But I don't get the console.
I tried this using chrome and firefox.

5 replies

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Do you get any error messages?

On some of my VMs I get the same grey screen but it indicates a Error 1006.

It does offer a suggestion that it might have an invalid or untrusted certificate chain (which they do).
I found out that I can access the console of the VM from prisam central but not from prisam element.
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Are you using HTTPS in both Environments?

From PRISM Central are you selecting the VM from the Explore tab and then clicking on the VM?
In the PRISAM central I going to 'Virtual Infrastructure' and to VM and then selecting the VM. Here I am able use the button 'Launch Console'. I am accessing 'PRISAM Central' using https.

But when I am going to PRISAM element from PRISAM cental and then select the the VM, I an unable to get the console.
I take it your attempting to access whilst you are logged in to both and active I sometimes see this when my browser session has timed out, also are you using Chrome?