how can i stop the softwave downloading?

Question

I opened the software auto download function，hope to be able to upgrade automatically.
!!!!
WTF?

Why can't upload pictures！！！！！！！！！
In that case, I'll simply describe it with words.
on prism web,I cannot stop or finish downloading, even though this download task has been stuck for a long time.
In other words, buttons or options without relevant functions.
The Official Handbook is inquired. The description in this respect is very crude. It has not helped me.
can i consult login via SSH terminate the download，Or what other effective ways?
by the way,Technical support for the community is too bad to use at all.

jlackman · Accepted Answer

Technical support; are you saying you have opened a ticket and are getting no response? I have found technical support pretty responsive. Keep in mind, posting in this community forum is not the same as paid support.

There is a lot of document, the Nutanix Bible and reams of virtual documents on the Nutanix portal.

You CAN update screenshots in this system; click on the camera icon at the bottom of the post page.

I hope this helps.

yangchao-70594 · Answer

Thank you for your advice.I have contacted technical support and solved this problem with his help.

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