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Education Portal login issue

  • 12 February 2019
  • 8 replies
  • 7824 views
T
Badge +1
I would like to take NCP 5.5 exam, so i tired to login with end-user login but could not.
While access the login i'm getting Below message.

Education Web Content

Unfortunately you are not authorized to access this site (1697064)

I have emailed to 'education@nutanix.com' but no response. just received the email from them case opened with us.
Is there any way to can contact education team?
Any help much appreciated.
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Best answer by JeffHall 13 February 2019, 19:14

@thiru_nutanix, please check your email, as you should now have a response from your submitted ticket showing the resolution.
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8 replies

JillLiles
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Userlevel 5
Badge +4
Opening a case as you have done is the fastest route to having this issue corrected. Please allow the support team some time to address your issue as they are handling an unprecedented volume of requests recently.
T
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Thanks for the response, I have opened the case on Feb 8th.
J
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@thiru_nutanix, did this get resolved for you? If not, let me know the case number and I'll take a look.
T
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Hello Jeff,
Not yet. The Case 00489728.
J
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Ok, thanks...I'm looking now.
T
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Sounds good.. Thanks
J
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@thiru_nutanix, please check your email, as you should now have a response from your submitted ticket showing the resolution.
T
Badge +1
Thanks @JeffHall , I could able access the exam site now. Appreciate all help.
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