Unable to schedule NCP-MCI exam on NutanixUni-PSI dashboard

Hi all,

After completing the ECA online course and earning the free exam voucher, I am unable to schedule for the NCP-MCI exam on the NutanixUni-PSI exam dashboard (https://home.psiexams.com/#/dashboard/regular-dashboard). 

At the bottom area where the schedule link ought to be located, I am instead seeing this block of text: “You can schedule an exam if you have previously contacted a PSI Customer Support representative and paid for an examination, or you believe that your licensing or certification agency has provided PSI with eligibility information for you.”

Any help would be appreciated!

Sebastian