Question

Calm plug-in for JIRA Service Desk

  • 12 October 2021
  • 2 replies
  • 114 views

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Is there Calm plug-in available for JIRA Service Desk like it is available for ServiceDesk. Need this to automate ITSM/ITOM processes in Nutanix infra. Use case - automating windows patch management workflow from JIRA Service Desk by integrating it with Calm and patching tool (ManageEngine’s Patch Manager+)


2 replies

Userlevel 4
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Hi Jitendra,

There is not such a plugin for that integration, only for ServiceNow. 

Our available content about Jira can be found here https://github.com/nutanix/blueprints/tree/master/task-library/jira

while waiting for the plugin, i would go for a custom solution to do the job. jsd and nutanix can easily be connected via an external tool - like zigiops. i do use it for clients and so far everything is fine.

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