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Migration from VMware to Nutanix and getting Validation failed

  • 15 November 2017
  • 5 replies
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I am trying to migrate a VM from VMWare to Nutanix. I keep getting a message of Validation failed. I tried using the Admin account and also my account which is a domain admin and still it fails. I have tried to create a new local Admin and this still fails to valadate. I am now getting the below error after updating to 1.0.24
Error validating credentials for VM ENL1089 - Central Purchasing Front End: 'vCenter Server timed out during operation 'ListProcesses' for VM vm-3889'.
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Best answer by jlackman 21 March 2018, 23:00

@aluciani yes we worked through the authentication issues. Usually if there were credential issues, the local administrator account would work. We had several (maybe 10%) of the Windows VMs lose all IP / network information during the migration. And then the last thing was about 50% of our windows server VMs lost their server licensing and we were met with the alerts on the servers saying that "windows has not been activated". We're still working through those as they pop up. I suppose if you have a KMS set up you're probably OK, but if you're using MAK keys you may see this issue due to the driver changes during the migration.
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Userlevel 4
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We have worked through quite a few issues with Xtract. With account credentials on Windows we've had issues where we have had to use local admin accounts to avoid UAC errors. But I've never seen that specific error. I would suggest opening a support ticket.
Userlevel 4
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I have not seen that exact error. however there are a couple of things that seem to complicate the authentication. I have noticed that if VMware tools are not up to date / running on the VM, it can fail and say it's a credential problem. I have had VMs where it kept failing to pass the credential step, and then I re-installed VMware tools, and then it worked. I have had VMs where it failed on the credential step, and I just rebooted the VM and it worked. Your error looks specific enough I'd suggest opening a ticket.
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Great info... which could actually be the case here.I'll give it a try and get back.On holiday right now, but will try in a couple of weeks.
Userlevel 7
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Hi @jlackman @telecejs did you folks work through the issue? let me know - Thanks
Userlevel 4
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@aluciani yes we worked through the authentication issues. Usually if there were credential issues, the local administrator account would work. We had several (maybe 10%) of the Windows VMs lose all IP / network information during the migration. And then the last thing was about 50% of our windows server VMs lost their server licensing and we were met with the alerts on the servers saying that "windows has not been activated". We're still working through those as they pop up. I suppose if you have a KMS set up you're probably OK, but if you're using MAK keys you may see this issue due to the driver changes during the migration.