Installation & Configuration

Hi all - we have HUGE problems in Denmark with setting the correct Daylight savings in AHV A clock / time settings apprently not just an option in AHV.. We found that we neede to set this in Windows guests to get the clock correct - otherwise it was 2 hours wrong reg add "HKEY_LOCAL_MACHINESystemCurrentControlSetControlTimeZoneInformation" /v RealTimeIsUniversal /d 1 /t REG_DWORD /f Now when we have shifted to winter time CET instead of CEST and we shutdown the VM's the clock is 1 hour wrong!! What is the 100% correct way to handle time on AHV? I have never had issues on VMware, HyperV or Xen with this basic stuff.. 😞 If anyone could lead me to a KB or something about this issue?

Hi TeamI am trying to setup Prism Central in Nutanix CE. I have configured the required details in Prism Console for deploying prism central. My deployment is failing repeatedly and getting the error saying it’s failed in tarball extraction phase. I have tried multiple times and every time I saw the issue in UI. I went through the /home/nutanix/data/logs/genesis.out logs to get more details on the issue. I found something interesting there. When we start the Prism central deployment, it first tried to download the prism central tarball and unzip it. One it’s unzipped then it’s start to convert the qcow2 file to image. when it start to convert the qcow2 → image , the command is configured with a timeout of 1800 sec. Please have a look into the below log line. 2024-07-01 08:55:17,702Z INFO 25030000 uvm.py:1606 Running cmd ['/usr/bin/timeout', '1800', '/usr/local/nutanix/bin/qemu-img', 'convert', '-p', '-f', 'qcow2', '-O', 'raw', u'nfs://127.0.0.1/default-container-40804253832490/pc.2022.

Hello, first time poster. I’ve created a one-node cluster on an intel NUC 10 (NUC10FNH) using latest phoenix image. install went fine after a couple of hardware bumps but node is up, CVM is running etc. The issue I’m having is I can’t power on any VMs I create. It only gives a generic “InternalException” error. In the uhura.out log, there are these entries “Error: HypervisorError: internal error: QEMU unexpectedly closed the monitor” and “qemu-kvm: Address space limit 0x7fffffffff < 0x4bcbfffffff phys-bits too low (39): 61”. Having a hard time trying to make sense of this. I’ve read other people running on the same hardware with no issues, maybe it’s the specific version of the CPU (it’s an i7-10710U). one-node cluster, 64GB RAM, one 500GB m.2 SSD and one 500GB SATA SSD. booting off a 64GB usb drive. Any info would be appreciated. Thank you.

This is now CE installation trial #5 or 6 or so. Now this time I went with the official publication and ended up with a PE that doesn’t give me an option to install PC - not even showing AHV Trying to install CE as a VM unter ESXi 7.0.u2 According to the manual I gave the H volume a drive on SSD (with 700GB as the prior trials to install PC always came up with a not enough resource error), for C of NVME 800GB and for D 2TB on the same NVMe After primary deployment I went on with the cluster generation via SSH. End this time ending up with that. The quality of that CE doesn’t really flash me.  

Hello Nutanix I am currently in progress of deployment of Acropolis File Services (AFS) Everything has been going well until the "Can't contact LDAP Server" error occured I have given it a check by viewing some configuration on NVM and found out that although on Prism, they have been assigned with 2 IPs but actually running with only 1 IP when checked via console by ifconfig command (eth0 only) Let me make it clearer via the "topology" below: CVMs connecting to NVMs by Subnet A IPs Clients, AD and DNS servers should be connected to NVMs by Subnet B IPs Recently, those NVMs are running with only 1 Subnet A IP although on Prism, I saw they have already assign with both Subnets?! My block is running with AOS 4.7.2. I have also given some seaches around and seen that both Internal and External networks could be the same as described in this video?! https://www.youtube.com/watch?v=Q-z11wVhBxA Thank you in advanced

Howdy all. I’m trying to install Nutanix CE on a blade server to evaluate it as an alternative to VMWare. I keep getting this error when installing though, before being dropped to a root shell.NFO Phoenix ISO is already mountedNFO Picking the bundled hypervisor:/mnt/sum_installer/./install/ahu/kum_hostATAL An exception was raised: Traceback (most recent call last):File "./phoenix", line 152, in <module>main()File "./phoenix", line 87, in mainparams = gui.get_params (gui. CEGui)File "/root/phoenix/gui.py", line 1830, in get_paramsreturn run_gui (guitype)File "/root/phoenix/gui.py", line 1854, in run_guiparams = get_params_from_gui (gui)File "/root/phoenix/gui.py", line 1626, in get_params_from_guigp.p_list.ce_hyp_boot_disk = obj.hyp_boot_disk[0]ndexError: list index out of rangeI attempted to remove the RAID card, as I read that that can cause issues on installation, but even after plugging the drives directly into the mobo I’m getting errors. How can I resolve this?  

Hi TeamI had a complete working setup of Nutanix Community Edition along with Prism Central deployed. I was able to access my prism central through UI and Rest API for working with virtual machines. But suddenly i was disconnected from my PCVM today morning and was not able to access anymore. I tried to do ssh and logged in through PC UI but I couldn’t. I am able to log into both my AHV VM and CVM. In CVM, cluster status is showing all services are up and running.Referred this KB article but no luck.https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000CpzXCASCan you please help me here. Attaching the required screenshots.@ktelep @Kcmount @JeroenTielen 

Hello. i Have a 4 nodes Lenovo HX3320. When i want to install AOS it fails. Foundation 4.6AOS 5.15.4 I updated bmc firmware and reset it. But it didnt work.Can you help me with this problemhere is the log 2020-12-10 12:38:39,191Z DEBUG Setting state of <ImagingStepValidation(<NodeConfig(192.168.1.22) @e2d0>) @e5f0> from PENDING to RUNNING2020-12-10 12:38:39,197Z INFO Running <ImagingStepValidation(<NodeConfig(192.168.1.22) @e2d0>) @e5f0>2020-12-10 12:41:01,398Z DEBUG Cache HIT: key(<function common_validations at 0x03D71230>_()_{'global_config': <foundation.config_manager.GlobalConfig object at 0x054D0E90>})2020-12-10 12:41:01,405Z DEBUG Setting state of <ImagingStepValidation(<NodeConfig(192.168.1.22) @e2d0>) @e5f0> from RUNNING to FINISHED2020-12-10 12:41:01,410Z INFO Completed <ImagingStepValidation(<NodeConfig(192.168.1.22) @e2d0>) @e5f0>2020-12-10 12:41:01,415Z DEBUG Setting state of <GetNosVersion(<NodeConfig(192.1

Hello FriendsHow are you? Currently i am trying to foundation A Nutanix 3 node environment but after the foundation process begins it will halt at “waiting for the installer to boot” stage with “fatal” error warning i don’t know what is causing the error can anyone tell me something.I have attached screenshots of errors and process. 

Hi AllWhen I try to install AOS 6.5.2 I get the following errors.  IOError: [Errno 2] No such file or directory: '/etc/nutanix/factory_config.json' 2023-03-07 13:19:54,652Z CRITICAL svm_rescue:926 No suitable SVM boot disk found. 2023-03-07 13:19:54,652Z INFO svm_rescue:114 exec_cmd: sync; sync; sync 2023-03-07 13:19:54,658Z INFO svm_rescue:114 exec_cmd: umount -R /mnt/disk 2023-03-07 13:19:54,663Z INFO svm_rescue:114 exec_cmd: umount -R /mnt/data] 2023-03-07 13:19:52,159Z INFO Imaging thread 'svm' failed with reason [None] 2023-03-07 13:19:52,164Z CRITICAL Imaging thread 'svm' failed with reason [None] 2023-03-07 13:19:52,200Z ERROR Exception in running <InstallHypervisorKVM(<NodeConfig(172.16.150.9) @b5d0>) @ee10> Traceback (most recent call last): File "foundation/imaging_step.py", line 161, in _run File "foundation/imaging_step_hypervisor.py", line 47, in run File "foundation/imaging_step.py", line 353, in wait_for_event StandardError: Received "fatal" in waiting for ev

Hi I would like to know where to download NOS phoenix for DELL XC ? I manage to install hypervisor ESXi but unable to find download for NOS phoenix for DELL XC? Is there a specific ? Kindy advise. Compatible NOS?

We have Red Hat Virtualization from where we are going to migrate to Nutanix AHV. Virtual machines in RHV are LVM, not disks, because we are using fibre channel. How can we migrate virtual machines from RHV to AHV?

Hello I don't know if this will be useful for anyone but I came up with a few command lines to change the default passwords for the CVM and IPMI users and create a new user to mimic the dell DRAC's user #change IPMI passwordfor i in `hostips`; do ssh root@$i 'for id in `/ipmitool user list |grep 'ADMIN '|cut -d" " -f1`;do echo $id;/ipmitool user set password $id ;done' ; donefor i in `ncli host list | grep -E 'ID ' | cut -d":" -f4`; do ncli host edit id=$i ipmi-password=; done #create root user on all nodes ipmi to keep consitant with Dell Dracfor i in `hostips`; do ssh root@$i '/ipmitool user set name 3 root;/ipmitool user set password 3 ; /ipmitool user priv 3 4;/ipmitool channel setaccess 1 3 privilege=4;/ipmitool user enable 3' ; done # change esxi passwordfor i in `hostips`;do echo "--$i--";ssh root@$i 'echo -e "" | passwd';done #change cvm passwordfor i in `svmips`;do echo "--$i--";ssh nutanix@$i 'echo -e "" | sudo passwd nutanix';done

HI Team, Recently I have installed Nutanix CE on Dell Power Edge R430. I am facing issue while trying to create network configs for creation of VMs. My lab network is shown below,I have interfaces from eth0 - eth7. eth4 is connected to Network 10.146.20.0/24, I would like to configure the same in Nutanix, so that the VMs that I create fall under the same subnet. I tried creating subnet and booted an Linux instance to check the reachability. I am unable to reach GW from that linux.  I reached out to my lab team, and they suggested to have eth4 alone in a bond. To do that, I tried to assign eth4 to vs0 alone but unable to do it. Could you please let me know what are the series of steps that need to be followed so that I could successfully create VMs.  Thanks,

Hello All,We are trying to deploy prism central on top of 2 node cluster but that prism central fails to deploy at 100%.Error message that it gives - Encountered Exception in post_deployment step: Failed to enable micro services infrastructure on PC: deploy msp:Error deploying addons: failed to deploy monitoring addon: failed to deploy and verify kube-prometheus: failed to verify kube-prometheus: Operation timed out: failed to verify kube-prometheus: expecting 1 available replica of k8s prometheus in ntnx-system namespace. Currently running: 0Trying to get the pods up but that isnt possible.Checked the resources for the hardware and they are also available.Need help to resolve this issueBelow are the versions - AHV - 11.0AOS- 7.5Prism - 7.5Troubleshooting done so far - Attempted to manually bring the affected pods up and runningDeleted the problematic podEnsured all components are configured in the same time zone (UTC – default for Nutanix)

Hi All I have something odd in my Network view in Prism - I have 3 switches ( 1 switch is a 2 switch stack) but the view shows 5 switches, 2 classified as None. The None entries have the ip addresses of one of the single recognised switches and the stack which is already identified. The other odd thing is that the Nones have ports that I would expect to see in the identified switches. Can anyone tell me how to correct this?

Hi Colleagues,Recently, I’ve don AOS & AHV version upgrade for PE cluster (8 CVMs) which is hosted PC cluster with 3 PCVMs from AOS 6.10.1.7 to 7.3.1.2. PC version is 7.3.1.1.After upgrade, there is an issue of HTTP 420 code is happening and cannot proceed with VM migration cross clusters.Does anyone have the idea or experiences with this? Thanks.

Hi, We have a Windows 2012R2 HyperV host with about 8 Windows 2008R2 VMs. These VMs are Gen1 using .vhdx as the file system. I'm currently running Ntnx 4.7.4 and was wondering the following: Does the image service import .vhdx files or do I need to use qemu-image ? If I use something like Starwind V2V converter, it supports QCOW2 and RAW, is there a preferred Ntnx format ? (Image inserted below) Does the SMB version on the CVM have unique specifications ? I was trying to use Storagecraft Shadowprotect Recovery options (Linux based) but it would see the UNC?Thanks in Advance, G [img]https://uploads-us-west-2.insided.com/nutanix-us/attachment/2506iD6764FB6092E7F6F.png[/img]

Hello, after new install single-node cluster, i dont change pass for root user. # passwd root bash: passwd: command not found what am I doing wrong?

HI Team,I am considering Nutanix for my use-case. I have Dell PowerEdge R640 bare metal chassis with 2 NIC's BRCM 2P 1G BT + 2P 10G BT rNDC & Mellanox Network Adapter. I am trying to deploy Nutanix Community Edition but facing some issues. I do have 2 physical disks but looks like I need 3 physical disks to deploy Nutanix CE. (https://next.nutanix.com/installation-configuration-23/3-drives-needed-for-nutanix-installation-43436) 1) Does NIC mentioned above is good enough to proceed with CE deployment or does the chassis requires Intel NICs only?  During bootup I am seeing below issue, Please let me know what is the root cause of this and how to resolve it?   Though bootup process failed, I can still able to see Hypervisor selection along with Disks selection, Is that expected? I do have 2 HDDs attached to bare metal, But why do I see only 1 disk during Hypervisor selection? Do I really require 3 physical disks or does partition is allowed to achieve my agenda? What kinds of disks ar

HelloI’m testing an install on a DL360 Gen10+ server. The server has an NS-204i boot controller with 2 x  disks and there is an MR216 controller with 2 x 3.84TB disks (believe they are PM893a).I have tried the install a few times but have been wiping the server each time it fails. I’ve now got to the stage where it fails with the same error each time so I need to know why its failing."CRITICAL svm_rescue:1046 No suitable SVM boot disk found"Should I have three arrays in the server? One for AHV, one for SVM/CVM and one for storage?How/where do I run lsscsi" to check for partitions that may need to be removed?Thanks in advance for any help with this.ThanksRussell

this is my first test install with single node cluster, I cannot access web apge, I am getting below error. I am using Chrome version 126.0.6478.62 to browse to web site.172.21.192.61 normally uses encryption to protect your information. When Chrome tried to connect to 172.21.192.61 this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be 172.21.192.61, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Chrome stopped the connection before any data was exchanged.You cannot visit 172.21.192.61 right now because the website sent scrambled credentials that Chrome cannot process. Network errors and attacks are usually temporary, so this page will probably work later.

Has anyone upgraded to AOS 5.10.3.1 yet? Have you experienced any issues? We are trying to determine if we should upgrade to AOS 5.10.2 or AOS 5.10.3.1...any feedback would be appreciated.

Anyone get the cluster_init page to work to setup a new block from their mac. I have done 4 or 5 installs and I never can get the page to come up. What am I doing wrong? How do I detect the IPv6 nodes online?

Attempting to install CE 6.5.2 (single node bare metal) and running into an error uncompressing nos.tar. I attempted to run the command manually and am still running into an error. Fatal An exception was raised: Traceback (most recent call last):   File “./phoenix”, line 152, in <module>      maine()   File “./phoenix”, line 148, in main      imagingUtil.image_node(params, unattended=unattended)   File “/root/phoenix/imgaingUtil.py”, line 349, in image_node      SVM_INSTALL_BASE)], ttyout=True)   File “/root/phoenix/shell.py”, line 53, in shell_cmd      raise StandardError(err_msg)StandardError: Failed command: [tar xvf \/mnt\/svm\_installer\/nos\.tar -C /mnt/svm_installer --totals] with error: [None] out: [None][screen is terminating]Attempts to manually run the command and extract the contents result in the following: gzip: stdin: invalid compressed data--crc error./install/nutanix-packages.json./install/preupgrade.sh./install/make_iso.sh./install/.preparedtar: Child returned s