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Update Error


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Hi All,
after updating from version 4.7.5 to 5.0.2 i get this error:
FAIL: /home/ngt/ca.tar does not have the same checksum on all CVMs.cksum on all CVMs.
and running the coomand:
allssh 'sudo md5sum /home/ngt/ca.tar'
one of the six cluster nodes have a different md5sum.
Can someone help me?

Best Regards
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Best answer by Roushanzameer 20 April 2017, 08:05

Roger75

As discussed yesterday, your portal account was affiliated to partner account as you had used their asset serial to activate support portal.

I associated your portal profile to your company account “Leonardo - Finmeccanica S.p.A.”

You should be good to go now.

Please let us know if you need further help.


Regards,
Roushan Zameer

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4 replies

Userlevel 4
Badge +19
Roger75

Please raise a support case, so that we can have a WebEx/Remote session to look at the issue.

Regards,
Sandeep MP
Badge +4
Thanks,
now I have some problems with the opening of the cases because my account is linked to a vendor with whom I did a POC and I'm waiting the association changing directly with Nutanix to open the case.

Best regards
Badge +3
Roger75

As discussed yesterday, your portal account was affiliated to partner account as you had used their asset serial to activate support portal.

I associated your portal profile to your company account “Leonardo - Finmeccanica S.p.A.”

You should be good to go now.

Please let us know if you need further help.


Regards,
Roushan Zameer
Badge +4
Roushanzameer

Thank You very much

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