Question

Problem installing CE on a Lenovo SR630 with Lenovo 430-8i


Hello everybody!

We are trying to install a 3 node cluster on our lab but the install process doesn't recognize a disk on the server. Let me explain a bit about our 3 servers:
  • Server Lenovo SR630
  • Disk controller ThinkSystem M.2 with Mirroring Enablement Kit PCI-E x2: One Liteon 119GB M.2 SATA SSD disk.
  • Disk controller ThinkSystem 430-8i SAS/SATA 12Gb HBA PCI-E x8: Two Lenovo 480GB 6Gbps SATA 2.5" SSD disks and two Lenovo 2.00TB 7.2K 6Gbps SATA 3.5" HDD.
We have chosen the 430-8i controller because it's on Lenovo certified hardware for Nutanix, but the install process hangs with an error about no disks on the three servers:

INFO Executing performance test on disks. Please expect a 10-30 second delay per device.
INFO Nutanix Community Edition cannot be installed on this hardware. Reason:
INFO Traceback (most recent call last):
File "./phoenix", line 63 in main
minimum_reqs.checkMinimumRequirements()
File "/phoenix/minumum_reqs.py", line 243, in checkMinimumRequirements
CE_checkDisks(boot_dev=boot_disk.dev)
File "/phoenix/minumum_reqs.py", line 141, in CE_checkDisks
CE_checkDisks(disk_filter=disklist, with_test_ssd=True)
File "/phoenix/minumum_reqs.py", line 152, in CE_checkDisks
"requirements was not found.\n\n%s" % info)
MinimumRequirementsError: A set of disks matching the minimum requirements was not found.

Found the following disks:

Installation did not succeed.
Pres to return to the login prompt.



We are sure the controller and disks are installed ok on the server, we've done some test with a Linux Desktop distro and the we can see all the disks there.

Looking around we've found someone else with maybe similar problems here.

Any suggestions?? Thanks.

6 replies

Please go into the management interface (XClarity Controller) and check the firmware of the ServeRAID card under the inventory or firmware update screen.

If the code code level is above the best recipe level the Nutanix Foudnation will not see your disks and fail. There is 6.x firmware out but that does not work with the Foundation. The 3.x code listed in the best recipe is as high as you can go.

Unfortunately, back leveling this code does not typically work from the XCC and you should call Lenovo ThinkAgile support about flashing the code down or getting replacement adapters.

US/Canada +1-919-804-6900

The servers should not come out of the factory above best recipe as well, so please be careful to stick to the beat recipe and/or let support know if they were received at 6.x.

ThinkAgile HX Serve Best Recipe:

https://support.lenovo.com/us/en/solutions/ht507044
Hello LenovoRyan
Nutanix CE installtion is not working
img file stop by HDD check
ISO file install AHV after reboot no SSD or HDD of ThinkSystem 430-8i SAS/SATA 12Gb HBA
Server FW is correct

ThinkSystem 430-8i SAS/SATA 12Gb HBA Version 3.125.11.0
is FW lnvgy_fw_mpt35sas_430-3.03-06_linux_x86-64

My Lenovo Server FW:
ThinkAgile HX 1320 Appliance / Type 7X83 / Serial No. S4AKM694

Type Status Version Build Release Date
BMC (Primary) Active 1.90 CDI324Q 2018-07-11
BMC (Backup) Inactive 1.90 CDI324Q 2018-07-11
UEFI Active 1.30 IVE122D 2018-06-15
LXPM Active 1.30 PDL114N 2018-06-14
LXPM Windows Drivers Active 1.30 PDL314M 2018-06-08
LXPM Linux Drivers Active 1.30 PDL214M 2018-06-08

ThinkSystem 430-8i SAS/SATA 12Gb HBA Active 3.125.11.0 Avago Technologies N/A
ThinkSystem M.2 with Mirroring Enablement Kit Active 2.3.10.1191 Marvell 2018/03/29

Hello LenovoRyan and MatthiasISS,

Right now we are checking it with Lenovo support because we are in the same point: firmware versions are fine according to the recipe (https://support.lenovo.com/us/en/solutions/ht507044) but no disks recognized. They are scaling the issue to their lab, so I'll post anything as soon as we have any answer.

Thanks!
Manuel
Hi again,

The answer is there is not possible to do it on the SR630 with the 430-8i. At least they don't want to spend time trying to guess why.

"Installing Nutanix in this method isn't supported. The SR630 natively doesn't support Nutanix. There are special considerations that must be taken into account prior to deploying Nutanix and adding extra hardware in the manner identified doesn't work.

If you need to run Nutanix AHV, you really need to purchase the ThinkAgile system as there are special changes that need to be made at the factory to support Nutanix.

There are additional support implications in that our ThinkAgile team support Nutanix. IBM and L3 shouldn't be natively supporting Nutanix without the case first going through the LSPOC/ Prem Support team.

Passing case back as there is nothing else L3 can do to assist here. CST may need to consider returning the system and purchasing the correct appliance for their needs. They may wish to reach out to their Lenovo sales representative."




Thanks,
Manuel
Hello Manuel,

I install Nutanix on a Lenovo ThinkAgile HX 1320 Appliance - 430-8i SAS/SATA 12Gb HBA - with is build for Nutanix AHV. The Nutanix AHV installation failed on the appliance. After reboot there is no HDD or SSD availlable .
So what is the issue on the Nutanix CE (iso File) installation?

Regards
Matthias
Hello Manuel,

I know the issue by Nitanix CE - No HDD after install with 430-8i SAS/SATA 12Gb HBA the adapter driver mpt3sas is missing in The Nutanix CE image
check if you see the driver in : /sys/bus/pci/drivers$

admin@NTNX-A-CVM:/sys/bus/pci/drivers$ ls
agpgart-intel intel-lpss parport_pc serial xen-platform-pci
agpgart-sis ioapic pata_acpi shpchp xhci_hcd
agpgart-via iosf_mbi_pci pcieport vmd
ata_generic langwell_gpio pci-stub vmw_vmci
ata_piix mpt3sas piix4_smbus vmxnet3

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