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Prism Central - Server is not reachable error?


Userlevel 2
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Good day to all

I can ping it, I can see it is registered OK in Prism Element, but when I try to login I get a message saying "Server is not Reachable" I can Console into the PC VM and ping all the hosts and CVMs - it is in the same vlan as the hosts and CVMs - any ideas what I need to do to get it to work?

Thanks

E
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Best answer by kashi5409 21 November 2018, 01:07

Hi Eric

how about date and time ?

it shuld be of the same time among Prism Central , Prism Element and your laptop .
if time showed the future period , it better destroy and re-create prism central cluster after time is set correctly

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Userlevel 3
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Did you change your browser ?
or log onto Prism CVM , and excute this .

to know whether Prism is working or not
$ cluster status
$ genesis status

restart Prism
$ genesis stop prism
$ cluster start
Userlevel 2
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Hi Kashi
The Prism Central shows as registered in Prism Element and I get the green OK - when I launch Prism Central I get the server not reachable when I try to login.
I have tried Chrome and Firefox browsers - Prism Element launches ok on the virtual IP
Following your commands the cluster status is start and up - Genesis appears to be ok.
Have stopped and restarted to no avail, same issue, server unreachable.
Userlevel 3
Badge +5
Hi Eric

how about date and time ?

it shuld be of the same time among Prism Central , Prism Element and your laptop .
if time showed the future period , it better destroy and re-create prism central cluster after time is set correctly
Userlevel 2
Badge +3
Hi Kashi

Thanks for your time and comments, I only just noticed your response - it was the time on the PC VM - it was PST and the rest of the cluster was GMT. So I deleted the PC VM did a clean up and added a fresh PC VM - not all straight forward but I have an integrated and working Prism Central now.


Many thanks

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