Phoenix reboot command

  • 24 January 2017
  • 6 replies
  • 6823 views

Badge +7
The expand cluster procedure is somewhat flakey. I keep getinig nodes stuck at Phoenix prompt. The only command I seem to be able to issue to reboot is "reboot -f ". While I would prefer this doesn;t happen, when it does, how should I reboot from the phoenix prompt?

6 replies

Badge +7
Figured it out. have to run a python script reboot_to_host or something like that.
Userlevel 7
Badge +30
Glad you figured it out. If you can, send us a support ticket, we'd love to dig into why this is being flaky, so we can improve this for you and the rest of the user community.

Cheers,
Jon
Userlevel 4
Badge +17
jomebrew have you check field installation guide
Badge +7
I have have read almost every guide and yes, this one too. I've worked with several support folks on several cases for these issues. Phoenix shouldn't fail and leave me at the command prompt. Yet is has a number of times. Now I know how to exit but I shouldn't have to. Plus, it doesn't fix the problem. Just lets me reboot without the console.
Userlevel 4
Badge +17
jomebrew yes the script should finished itself. it will ask to remove phoenix.iso and performing reboot via IPMI. which platform and phoenix.iso you used ? any capture would be nice
Badge +7
I used phoenix-3.4_NOS-4.7.2.iso. I am trying to expand an existing cluster. Rather than finishing, it was at the Phoenix prompt. I was able to SSH to the host but didn't know how to reboot remotely. Something was wrong with IPMI. Eventually I figured out the IPMI issue and rebooted from there. Watching support, I saw how to reboot from SSH session. Each subsequent reboot booted VMware then switched over to a phoenix procedure and ended at the phoenix prompt. there isn't anything to capture. Support is actively working on the current case.

Cheers!

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