LDAP login in PRISM fails (or not)


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Hi,

i have a silly problem with logging in to Prism with LDAP(AD).
LDAP Authentication is set up correcly and worked okay, but sometimes i have to try many times to login with correct credentials.
The same behavior by testing the configuration in the settings-section.

Any hints?


Thanks.

4 replies

Userlevel 4
Badge +19
OliverM

Can you please check the below.

1) ncc health_checks system_checks ldap_config_check
2) Refer KB - https://portal.nutanix.com/#page/kbs/details?targetId=kA0600000008hrsCAA
3) https://portal.nutanix.com/#/page/docs/details?targetId=Web_Console_Guide-Acr_v4_6:wc_security_authentication_wc_t.html

If still you face issue, please create a new support case for troubleshoot further.
Userlevel 3
Badge +19
Hi,

Mostly the similar issues happen if DNS is not properly resolving.

F>P
Userlevel 4
Badge +19
OliverM

I have received the service ticket.

Will contact you shortly for further troubleshooting.
Userlevel 4
Badge +19
OliverM

I have received the Service ticket.
I will contact you shortly for further troubleshooting.

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