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forget password of prism


Userlevel 1
Badge +10
can anyone please advise how to get the password of prism
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Best answer by Bensation 7 September 2015, 15:13

Hi alunkal,

You can find our password reset procedure for Prism at https://portal.nutanix.com/#/page/kbs/details?targetId=kA0600000008WqqCAE.

The solution section has the procedure based on your NOS version.

Let me know if you have any questions or issues accessing the link.

-Ben
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11 replies

Userlevel 2
Badge +9
Hi alunkal,

You can find our password reset procedure for Prism at https://portal.nutanix.com/#/page/kbs/details?targetId=kA0600000008WqqCAE.

The solution section has the procedure based on your NOS version.

Let me know if you have any questions or issues accessing the link.

-Ben
Badge +3
That kb is showing up totally blank. Is there a new link to it?
Userlevel 4
Badge +17
Hi Ben,

Looks like the link is not valid. Could you the correct one ?

Regards
Budi
Userlevel 2
Badge +12
Hi there,

That link is for an internal KB article for Support's use. Your best bet is to open a case through the Support Portal and let one of our Support folks help you out.

blaise c
Badge +6
Hi,

The link is not working any more. There is another document where we can reset/recover the prism password?
Badge +3
If you still have CVM access you can use ncli to reset the prism password

ncli user reset-password user-name=admin password=new_password
Badge +6
Thanks!
Anyway I solved with reset_admin_password.py
Userlevel 4
Badge +17
yup go to /home/nutanix/bin/reset_admin_password.py
Userlevel 3
Badge +16
This command totally just saved me.
Userlevel 4
Badge +17
srslol for later version you can use
ncli user reset-password user-name="admin" password="nutanix/4u"
Bezeddin - Thank you for the NCLI command. I had attempted the reset-admin-password.py and it stated that it completed successfully, but after attempting to login with the default "admin" "admin" is didn't work. Even ran an allssh to make sure it ran against all CVM's. I was able to change the PWD with the ncli command.

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