Cannot illuminates the chassis led

  • 29 December 2020
  • 7 replies


I downloaded iso installer with this link :

and I try to install from virtualbox with 100GB disk and 8GB ram.

And I get an “Cannot illuminates the chassis led” error during installation process.


I would like to continue installing process, does anyone have any idea on this error ?


I looked through other post that got similar error, these posts and their resolution seems to be outdated.

7 replies

Userlevel 2
Badge +4

Hi Chie7AiRee8h,


What node model does this chassis contain?


Also, Can you check to see if the node is physically OK?





I am getting the same error with both VirtualBox and on bare metal hardware (Dell PE R710)

Hi thanks for your answer,

as Team140 said, I’m also trying to run on a vm with virtualbox without success.


I’ve got the same error while installing in a vm on a ESXi 7.0 (Dell PE R240). The idea was a nested test on my server using the newest image “ce-2020.09.16.iso”. I followed this guide to prepare the vm. But started the installer from the .iso because there was no .img in this release.

Any idea how to fix? Or should I fall back to the older version “ce-2019.11.22-stable.img.gz” with the .img.

Best regards



Me too. 

I’m trying to set up a single node cluster for evaluation. Just a desktop i7-7700k with a sata SSD and a spinny drive. 

In my case it seems like the error is on hdparm, which is trying to execute against the usb thumb drive the machine is booted from.

I have this issue too installing on a physical host.  It never makes it to the initial configuration screen. I’ve been able to successfully install CentOS on this box so I think the HW is okay. Anyone have an ideal how to fix it?

I found the answer!  In my case, it was an unsupported Realtek NIC that was the problem.  There’s a good guide to fix that in this troubleshooting guide: FAQ - Troubleshooting Common Nutanix CE Issues | Nutanix Community