Alert but without information


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Hi,

It's really wierd when my doashboard showing good healthy and Data Resiliency Status was OK.
But when I go to Hardware -- Diagram and it show 02 alert on 02 nodes but without information.
How can I determine it, what's happen?
Thank you for any advices.


7 replies

Userlevel 4
Badge +17
Which hypervisor, AOS and browser you used ?
I personally use log file through CLI for alert investigation
you can refer to https://portal.nutanix.com/#/page/docs/details?targetId=Advanced-Admin-AOS-v51:tro-cvm-logs-r.html
Badge +3
Thank for reply.
I using AOS 5.0.2 with NCC 3.0.1.2 and Chrome browser.
Userlevel 1
Badge +16
huynguyen
Just click on the host that having the alerts then click on the Hosts Alert tab (below the diagram) to see further details of the errors
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hienle
Thank for reply. I known that but it is weird nothing showing


Userlevel 1
Badge +16
huynguyen
Have you tried opening Prism by other web browser?
This error just occurred only with the Hardware Diagram field?
Badge +3
hienle I using both Chrome and Firefox, same result. It only shows with Hardware Diagram and in emails report weekly.
Userlevel 1
Badge +16
huynguyen

Hmm, personally I think this is a small bug in the new release.
Need to wait for the reply from Nutanix guys

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