Does any experience Nutanix Support can share the step on how to troubleshoot an issue occur in Nutanix System?
Best answer by shuguet
As for the genesis process logs you can find them on ~/data/logs/genesis.* (genesis.out, and the previous versions if any).
On the node which is reported as down, you can also use the "genesis status" command to try and get the status directly.
As for NCC, it is shipped by default with the latest version (18.104.22.168 I think?) but it is also available on the support site along with the installation instructions.