restart button

  • 2 November 2016
  • 19 replies
  • 6502 views

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Hi all,
on my new installed VM on NUTANIX nodes I haven´t found the button to restart my server.
On all my VMWARE VMs I have this option.
Why its gone under NUTANIX ?

19 replies

Userlevel 7
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Check out this documentation: https://portal.nutanix.com/#/page/docs/details?targetId=Web_Console_Guide-Prism_v4_7:wc_vm_manage_acropolis_wc_t.html

In short, this is under the "Power off actions" in Prism, where you can power off, power cycle, or reset a VM all from the same pane

Userlevel 7
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My apologies, we've got an old screenshot in that document. You SHOULD see an option for Guest Shutdown and Guest reboot in there too, here's a new screenshot

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Ok I understand and I have seen this in PRISM.
But I want this possibility also in my windows VM, like in VMWARE.
Why its gone ?
Userlevel 7
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Are you saying that inside the windows VM, there is no restart button?
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Yes, inside my WIN2012R2 VM, when I press the START button, on the top right I just can logoff with the nutanix vm.

On a VMWARE vm I can also press RESTART.

Can you explain this ?
Userlevel 7
Badge +30
a few questions
1 - are you looking at this from a RDP remote session? or the Prism console?
2 - Silly question, but you're logged in with an admin account, correct?
3 - what version of Windows Server are you running for this VM?
Badge +5
Your questions:

1 - are you looking at this from a RDP remote session? or the Prism console?
This is when I connect via RDP or PRISM console.

2 - Silly question, but you're logged in with an admin account, correct?
Yes I am logged in with the domain admin account and I cannot press the button to restart the VM.
I just can lock or sign out, not more. Why ?

3 - what version of Windows Server are you running for this VM?
I use WIN2012R2 , the same version like on my VMWARE VMs.
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Here is the screenshot.

Userlevel 3
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Hi HBGUser,

This is my WS2012R2 VM screenshot captured on AHV with AOS 4.7.2 as your reference

Userlevel 7
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- thanks for chiming in here and for the screenshot.

 - I'm not aware of anything special we're doing that would affect this functionality.

Just to clarify, the screenshot you posted looks like its from an RDP window, just for the sake of triple checking, can we get a screenshot like 's from the Prism console?

In that past, I've even run into this same problem on windows, where if you connect via RDP you do not get the same options as if you're on the local console.

Thanks,
Jon
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And here is my Screenshot from the console.
I have checked, this has nothing to do with policies.
Where is the restart or shutdown button ?

Userlevel 7
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Have you seen this blog?

http://www.randomtechtips.com/add-power-button-to-windows-2012-r2-start-screen-and-windows-8-1/

Looks like there is a Windows patch that you can apply to get this button. If this is correct, I'm guessing your VMware guests have this patch and your AHV guests do not.
Userlevel 7
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Also, quick thought, I'm guessing since that blog is ~2 years old, you wouldn't apply that patch directly, but just patch up the server to the latest, and one would hope that patch is include in one of the rollups or normal windows update.
Userlevel 7
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Another quick note, if you have that patch applied, it would be worth while to check out this registry key, which should control the toggle for this if you have that patch update applied: http://www.askvg.com/how-to-add-or-remove-power-options-button-from-start-screen-in-windows-8-1/
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Ok thanks for the Blog.
But can you explain, when I use the same image of WIN2012R2 and make a fresh install on VMWARE hypervisor, all buttons on the right place.

Any ideas ?
Userlevel 7
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That last blog got me thinking, let me ask engineering about something.

While I do that, for install media, do you have install media that has those update 1/rollup patches pre-integrated? Or is the media older than 2014?
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The media ISO is directly from Microsoft Portal, it is not older than 2014.
Userlevel 7
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Ok, guessing that the new media has the newer updates pre-integrated, which is why the VMW side works out of the box.

I dug into this with engineering, and I think we got this figured out.

Engineering: We need to expose the "mouse" as a tablet device, because we need an absolute pointer for our vnc console to be usable, and that's the only one that qemu offers.

QEMU is part of the hypervisor stack in KVM based systems, like AHV.

The last blog I posted syncs up with this nicely, as it says that Microsoft has decided to NOT display the power button in Start Menu for anything with tablet devices. Since we present the mouse device as a tablet device on the backend, windows is likely hitting this logic.

Bottomline: Try out that registry key in the last blog that I mentioned and see if it restores the power button: http://www.askvg.com/how-to-add-or-remove-power-options-button-from-start-screen-in-windows-8-1/
Userlevel 7
Badge +30
Following up on this HBGUser - Were you able to try this out?

Also quick FYI, we did fix that screenshot issue in the documentation previously noted on this thread for not having a correct screenshot (Here: https://portal.nutanix.com/#/page/docs/details?targetId=Web_Console_Guide-Prism_v4_7:wc_vm_manage_acropolis_wc_t.html) with today's documentation update push.

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