We are running a Nutanix AHV / Citrix EUC environment. We are currently chasing down a problem where we are being told by our Citrix team that machine power on requests are taking 4 - 5 minutes at times.
I have asked for specific examples, and the examples I have seen - when looking at the acropolis.out log - show the task for power actions taking 7 seconds to complete.
A missing piece here is that the acropolis.out log is showing when the task is being executed but I don’t see where the task request came in. Following this article: https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000Cq9eCAC I see it clearly documented on how to track down the task.
However, our task log shows like, 500 tasks. Is there a limit set somewhere? It seems like the log is for a very short window. When I look up the task ID, I get no data at all. We have 10,000 VDAs so, during a busy time, 500 tasks flush out in minutes, if not quicker.
