Question

Failed installation on DELL SC 740 XD

  • 4 June 2021
  • 4 replies
  • 217 views

I want to Install Nutanix with VMware 6.7 on DELL XC 740XD Core, I use foundation 5.0.1 and AOS 5.20 (as recomendation on hardware compability), but we stuck at imaging process and log showed dependencies not met. 

any sugestion?

I grab the log,
 

2021-06-04 06:27:46,980Z DEBUG Setting state of <ImagingStepValidation(<NodeConfig(10.14.43.12) @c990>) @cc10> from PENDING to RUNNING2021-06-04 06:27:46,985Z INFO Running <ImagingStepValidation(<NodeConfig(10.14.43.12) @c990>) @cc10>2021-06-04 06:31:25,810Z DEBUG Cache HIT: key(<function common_validations at 0x450a938>_()_{'global_config': <foundation.config_manager.GlobalConfig object at 0x7f3554120f50>})2021-06-04 06:31:25,813Z DEBUG Setting state of <ImagingStepValidation(<NodeConfig(10.14.43.12) @c990>) @cc10> from RUNNING to FINISHED2021-06-04 06:31:25,814Z INFO Completed <ImagingStepValidation(<NodeConfig(10.14.43.12) @c990>) @cc10>2021-06-04 06:31:25,824Z DEBUG Setting state of <GetNosVersion(<NodeConfig(10.14.43.12) @c990>) @cad0> from PENDING to RUNNING2021-06-04 06:31:25,829Z INFO Running <GetNosVersion(<NodeConfig(10.14.43.12) @c990>) @cad0>2021-06-04 06:31:25,831Z INFO Node IP: CVM(10.14.43.12) HOST(10.14.43.15) IPMI(10.14.43.53)2021-06-04 06:31:25,836Z DEBUG Cache HIT: key(<function get_nos_version_from_tarball at 0x31f3c80>_(u'/home/nutanix/foundation/nos/nutanix_installer_package-release-euphrates-5.20-stable-41bdd895629c8fafcee8c76a77eae76702fbff94-x86_64.tar.gz',)_{})2021-06-04 06:31:25,844Z INFO NOS Version is: 5.202021-06-04 06:31:25,847Z INFO metadata update: {"nos_version": "5.20"}2021-06-04 06:31:25,854Z DEBUG Setting state of <GetNosVersion(<NodeConfig(10.14.43.12) @c990>) @cad0> from RUNNING to FINISHED2021-06-04 06:31:25,855Z INFO Completed <GetNosVersion(<NodeConfig(10.14.43.12) @c990>) @cad0>2021-06-04 06:31:25,863Z DEBUG Setting state of <ImagingStepTypeDetection(<NodeConfig(10.14.43.12) @c990>) @afd0> from PENDING to RUNNING2021-06-04 06:31:25,867Z INFO Running <ImagingStepTypeDetection(<NodeConfig(10.14.43.12) @c990>) @afd0>2021-06-04 06:31:25,869Z INFO Attempting to detect device type on 10.14.43.532021-06-04 06:31:25,875Z INFO Factory mode is False2021-06-04 06:31:25,901Z DEBUG Starting new HTTPS connection (1): 10.14.43.53:4432021-06-04 06:31:26,858Z DEBUG https://10.14.43.53:443 "POST /cgi-bin/login HTTP/1.1" 200 1912021-06-04 06:31:28,619Z DEBUG https://10.14.43.53:443 "POST /cgi-bin/exec HTTP/1.1" 200 2222021-06-04 06:31:28,752Z DEBUG https://10.14.43.53:443 "GET /cgi-bin/logout HTTP/1.1" 200 1232021-06-04 06:31:28,755Z DEBUG Executed command get iDrac.Info.Type with stdout: [Key=iDrac.Embedded.1#Info.1]Type=14G Monolithicstderr:2021-06-04 06:31:28,755Z INFO Detected class idrac9 for node with IPMI IP 10.14.43.532021-06-04 06:31:29,851Z ERROR Command '<obfuscated_command>' returned error code 1stdout:FRU Device Description : Builtin FRU Device (ID 0) Board Mfg Date        : Wed Feb 24 16:18:00 2021 Board Mfg             : DELL Board Product         : PowerEdge R740xd                 Board Serial          : CNIVC0012O0103 Board Part Number     : 06WXJTA02 Product Manufacturer  : DELL Product Name          : PowerEdge R740xd                 Product Version       : 01 Product Serial        : 7H1ZQD3                          Product Asset Tag     :                                                                FRU Device Description : PS1 (ID 1) Board Mfg Date        : Sat Feb 19 16:00:00 2011 Board Mfg             : DELL Board Product         : PWR SPLY,1100W,RDNT,LTON       Board Serial          : CNLOD0012K4469 Board Part Number     : 0CMPGMA03FRU Device Description : PS2 (ID 2) Board Mfg Date        : Sat Feb 19 16:00:00 2011 Board Mfg             : DELL Board Product         : PWR SPLY,1100W,RDNT,LTON       Board Serial          : CNLOD0012K44DD Board Part Number     : 0CMPGMA03FRU Device Description : BP0 (ID 12) Device not present (Timeout)FRU Device Description : BP1 (ID 13) Board Mfg Date        : Mon Mar  1 00:33:00 2021 Board Mfg             : DELL Board Product         : DRIVE BACKPLANE                  Board Serial          : CNIVC0012P2744 Board Part Number     : 0K2Y8NA02FRU Device Description : BP2 (ID 14) Device not present (Timeout)FRU Device Description : NDC (ID 4) Board Mfg Date        : Sun Jan 17 18:36:00 2021 Board Mfg             : DELL Board Product         : BRCM 2P 25G SFP rNDC Board Serial          : VNFCVBA11G02WL Board Part Number     : 06WMMVA01FRU Device Description : PERC1 (ID 10) Device not present (Timeout)FRU Device Description : OEM fru (ID 17)FRU Device Description : PERC2 (ID 11) Device not present (Parameter out of range)stderr:2021-06-04 06:31:29,854Z DEBUG Setting state of <ImagingStepTypeDetection(<NodeConfig(10.14.43.12) @c990>) @afd0> from RUNNING to FINISHED2021-06-04 06:31:29,855Z INFO Completed <ImagingStepTypeDetection(<NodeConfig(10.14.43.12) @c990>) @afd0>2021-06-04 06:31:29,858Z DEBUG Setting state of <ImagingStepPrepareVendor(<NodeConfig(10.14.43.12) @c990>) @af50> from PENDING to RUNNING2021-06-04 06:31:29,861Z INFO Running <ImagingStepPrepareVendor(<NodeConfig(10.14.43.12) @c990>) @af50>2021-06-04 06:31:29,864Z DEBUG Setting state of <ImagingStepPrepareVendor(<NodeConfig(10.14.43.12) @c990>) @af50> from RUNNING to FINISHED2021-06-04 06:31:29,866Z INFO Completed <ImagingStepPrepareVendor(<NodeConfig(10.14.43.12) @c990>) @af50>2021-06-04 06:31:29,869Z DEBUG Setting state of <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550> from PENDING to RUNNING2021-06-04 06:31:29,872Z DEBUG Setting state of <ImagingStepInitCVM(<NodeConfig(10.14.43.12) @c990>) @3750> from PENDING to RUNNING2021-06-04 06:31:29,874Z INFO Running <ImagingStepInitCVM(<NodeConfig(10.14.43.12) @c990>) @3750>2021-06-04 06:31:29,873Z INFO Running <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550>2021-06-04 06:31:29,878Z INFO Making node specific Phoenix image2021-06-04 06:31:29,876Z DEBUG skipped, this node will be imaged via IPMI2021-06-04 06:31:29,881Z DEBUG Setting state of <ImagingStepInitCVM(<NodeConfig(10.14.43.12) @c990>) @3750> from RUNNING to FINISHED2021-06-04 06:31:29,885Z INFO Completed <ImagingStepInitCVM(<NodeConfig(10.14.43.12) @c990>) @3750>2021-06-04 06:31:32,132Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/aurora-1.4.0-7954202.tar.gz2021-06-04 06:31:32,135Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/aurora-1.4.0-7954202.tar.gz',)_{})2021-06-04 06:31:32,139Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/tartarus-1.1.0-47c2f044.tar.gz2021-06-04 06:31:32,142Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/tartarus-1.1.0-47c2f044.tar.gz',)_{})2021-06-04 06:31:32,144Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/phorest-phoenix-0.0.2-09d1edc.tgz2021-06-04 06:31:32,145Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/phorest-phoenix-0.0.2-09d1edc.tgz',)_{})2021-06-04 06:31:32,150Z INFO Using /home/nutanix/foundation/tmp/sessions/20210603-232743-2/files/features_node_10.14.43.12.json2021-06-04 06:31:32,160Z DEBUG Cache MISS: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/tmp/sessions/20210603-232743-2/files/features_node_10.14.43.12.json',)_{})2021-06-04 06:31:32,166Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/hcl.json2021-06-04 06:31:32,173Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/hcl.json',)_{})2021-06-04 06:31:32,177Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/foundation_layout-2.4+r.1370.92f4727-py2.7.egg2021-06-04 06:31:32,180Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/foundation_layout-2.4+r.1370.92f4727-py2.7.egg',)_{})2021-06-04 06:31:32,182Z DEBUG Generating updates config json /home/nutanix/foundation/tmp/sessions/20210603-232743-2/files/updates_config_node_10.14.43.12.json2021-06-04 06:31:32,193Z DEBUG Cache MISS: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/tmp/sessions/20210603-232743-2/files/updates_config_node_10.14.43.12.json',)_{})2021-06-04 06:31:32,204Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/phoenix/x86_64/squashfs.img',)_{})2021-06-04 06:31:32,217Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/phoenix/x86_64/squashfs.img',)_{})2021-06-04 06:31:32,315Z INFO Loading Tartarus from /home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.base-1.1.0_47c2f044-py2.7.egg2021-06-04 06:31:35,125Z INFO Tartarus initialization complete2021-06-04 06:31:35,294Z DEBUG Failed to load all plugins:	Skipping command##.SmcRedfish_Pyghmi-1.0.0, entity is disabled	Skipping command##.GenericIPMI_Pyghmi-1.0.0, entity is disabled	Skipping command##.LenovoRedfish_Pyghmi-1.0.0, entity is disabled	Skipping command##.FujitsuRedfish_Pyghmi-1.0.0, entity is disabled	Skipping command##.GenericRedfish_Pyghmi-1.0.0, entity is disabled	Skipping command##.HpeRedfish_Pyghmi-1.0.0, entity is disabled2021-06-04 06:31:35,296Z DEBUG Selected remote boot implementation idrac9 via <Bound command## IDRAC9Redfish>2021-06-04 06:31:35,298Z INFO Registered new credentials with alias '10.14.43.53-root'2021-06-04 06:31:35,299Z INFO Registered new host with alias '10.14.43.53'2021-06-04 06:31:35,306Z DEBUG Cache MISS: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso',)_{})2021-06-04 06:31:36,910Z INFO Skipping BIOS settings for XC740xd-24 CORE2021-06-04 06:31:36,911Z INFO Setting boot mode2021-06-04 06:31:36,917Z INFO Skipping boot mode for XC740xd-24 CORE2021-06-04 06:31:36,918Z INFO Powering off node2021-06-04 06:31:42,635Z INFO Mounting phoenix iso image2021-06-04 06:31:42,637Z INFO Booting node (reset=True)...2021-06-04 06:31:42,639Z INFO Setting boot device...2021-06-04 06:31:42,640Z INFO Idrac9: Set VCD booting via /redfish/v1/Managers/iDRAC.Embedded.1/Actions/Oem/EID_674_Manager.ImportSystemConfiguration2021-06-04 06:31:46,188Z INFO Idrac9: Exising Media: 2021-06-04 06:31:46,191Z INFO Idrac9: Attaching http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso as http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso2021-06-04 06:31:47,105Z INFO Idrac9: Waiting for /redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/CD: ConnectedVia is now NotConnected2021-06-04 06:31:47,106Z INFO Idrac9: attaching http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso via /redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/CD/Actions/VirtualMedia.InsertMedia2021-06-04 06:31:48,003Z INFO vmcoll: /redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia2021-06-04 06:31:48,005Z INFO {u'@odata.type': u'#VirtualMediaCollection.VirtualMediaCollection', u'Description': u'iDRAC Virtual Media Services Settings', u'Members@odata.count': 2, u'@odata.id': u'/redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia', u'@odata.context': u'/redfish/v1/$metadata#VirtualMediaCollection.VirtualMediaCollection', u'Members': [{u'@odata.id': u'/redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/RemovableDisk'}, {u'@odata.id': u'/redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/CD'}], u'Name': u'Virtual Media Services'}2021-06-04 06:31:48,781Z ERROR Exception in <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550>Traceback (most recent call last):  File "foundation/decorators.py", line 77, in wrap_method  File "foundation/imaging_step_init_ipmi.py", line 273, in run  File "foundation/imaging_step_init_ipmi.py", line 120, in boot_phoenix  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.base-1.1.0_47c2f044-py2.7.egg/tartarus/base/functional.py", line 191, in _f    return partial_f(*args, **kwargs)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/base.py", line 263, in boot    cls.attach_media(host, media)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/dell_idrac9_redfish.py", line 140, in attach_media    cmd.attach_remote_media(media.geturl())  File "build/vendor/pyghmi-1.5.19-py2.7.egg/pyghmi/redfish/command.py", line 1660, in attach_remote_media    self.oem.attach_remote_media(url, username, password, vmurls)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/dell_idrac9_redfish.py", line 60, in attach_remote_media    self._do_web_request(target, {'Image': url, 'Inserted': True}, 'POST')  File "build/vendor/pyghmi-1.5.19-py2.7.egg/pyghmi/redfish/oem/generic.py", line 110, in _do_web_request    raise exc.RedfishError(errmsg)RedfishError: Unable to mount remote share http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso.2021-06-04 06:31:48,926Z ERROR Exception in running <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550>Traceback (most recent call last):  File "foundation/imaging_step.py", line 161, in _run  File "foundation/decorators.py", line 77, in wrap_method  File "foundation/imaging_step_init_ipmi.py", line 273, in run  File "foundation/imaging_step_init_ipmi.py", line 120, in boot_phoenix  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.base-1.1.0_47c2f044-py2.7.egg/tartarus/base/functional.py", line 191, in _f    return partial_f(*args, **kwargs)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/base.py", line 263, in boot    cls.attach_media(host, media)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/dell_idrac9_redfish.py", line 140, in attach_media    cmd.attach_remote_media(media.geturl())  File "build/vendor/pyghmi-1.5.19-py2.7.egg/pyghmi/redfish/command.py", line 1660, in attach_remote_media    self.oem.attach_remote_media(url, username, password, vmurls)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/dell_idrac9_redfish.py", line 60, in attach_remote_media    self._do_web_request(target, {'Image': url, 'Inserted': True}, 'POST')  File "build/vendor/pyghmi-1.5.19-py2.7.egg/pyghmi/redfish/oem/generic.py", line 110, in _do_web_request    raise exc.RedfishError(errmsg)RedfishError: Unable to mount remote share http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso.2021-06-04 06:31:48,930Z DEBUG Setting state of <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550> from RUNNING to FAILED2021-06-04 06:31:48,952Z DEBUG Setting state of <ImagingStepRAIDCheckPhoenix(<NodeConfig(10.14.43.12) @c990>) @a990> from PENDING to NR2021-06-04 06:31:48,957Z WARNING Skipping <ImagingStepRAIDCheckPhoenix(<NodeConfig(10.14.43.12) @c990>) @a990> because dependencies not met, failed tasks: [<ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550>]2021-06-04 06:31:48,964Z DEBUG Setting state of <ImagingStepPreInstall(<NodeConfig(10.14.43.12) @c990>) @b210> from PENDING to NR2021-06-04 06:31:48,972Z WARNING Skipping <ImagingStepPreInstall(<NodeConfig(10.14.43.12) @c990>) @b210> because dependencies not met2021-06-04 06:31:48,982Z DEBUG Setting state of <InstallHypervisorESX(<NodeConfig(10.14.43.12) @c990>) @b150> from PENDING to NR2021-06-04 06:31:48,983Z DEBUG Setting state of <ImagingStepPhoenix(<NodeConfig(10.14.43.12) @c990>) @b290> from PENDING to NR2021-06-04 06:31:48,988Z WARNING Skipping <ImagingStepPhoenix(<NodeConfig(10.14.43.12) @c990>) @b290> because dependencies not met2021-06-04 06:31:48,987Z WARNING Skipping <InstallHypervisorESX(<NodeConfig(10.14.43.12) @c990>) @b150> because dependencies not met

 


4 replies

Did you find the answer to this? I have exactly the same. I have even moved my Foundation VM into the same subnet as the iDRAC.

Same issue here: RedfishError: Unable to mount remote share. Nutanix support suggested downgrading iDRAC, which is not an option.

Badge +4

Hi @Tegar 

One option would be to  Upgrade the installed iDRAC to version 4.40.40.00. Also, Could you please provide me with the screenshot of Virtual Console settings on the node? i am looking for the plugin type.

Updated to iDRAC ver 5.0 and it mounted the ISO

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